Renaissance Cleveland, Cleveland, Staff

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Rank

5th

Out of 115

Renaissance Cleveland	Average Price: $248 Check Rates

Hotel Class:

24 Public Square

Cleveland, 44113 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.75

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (38) , MyTravelGuide (1001) , Travelocity (4) , TripAdvisor (258) , YahooTravel (15)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (69) bathroom (74) bed (68) bill (7) breakfast (66) charge (20) check in (31) check out (12) closet (5) concierge (14) cost (17) deal (9) decor (18) dinner (21) downtown (62) fitness center (8) food (59) front desk (56) hotel (623) housekeeping (12) lake (12) lobby (98) location (95) manager (10) money (9) parking (92) pillow (18) pool (58) price (34) rate (25) recommend (33) restaurant (95) room (535) room service (20) service (83) shower (26) staff (149) street (23) suite (34) to park (9) towel (9) tub (8) valet (28) valet parking (13) value (6) view (28) walk (67) walk in (6) wireless (15)

Staff Traveler Insight - Friendly Staff

Appears in 149 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (8) clean (10) comfortable (5) desk (21) excellent (8) extremely (12) friendly (42) good (7) great (21) helpful (43) hotel (38) lobby (5) most (5) nice (15) night (5) pleasant (5) professional (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All I can say is that it was a most enjoyable stay thanks to the staff and the amenities offered by the Renaissance.

"Wonderful Experience " Read full review on TripAdvisor 5/20/2012 Vote

2. Staff is well trained and friendly.

"Exceptional service " Read full review on TripAdvisor 4/29/2012 Vote

3. This is a great hotel due to its location, decor, and great staff.

"almost perfect but..... " Read full review on TripAdvisor 4/11/2012 Vote

4. The staff is extremely friendly.

"Renaissance Cleveland Hotel " Read full review on TripAdvisor 4/9/2012 Vote

5. On a positive, the front desk staff was very helpful and professional.

"Old Decor, Cold Rooms " Read full review on TripAdvisor 2/21/2012 Vote

6. The THING about visiting Cleveland on a business trip, is that aside from trained staff like you find at the Renaissance and the airlines, the rest of the people you'll run into seem a bit.

"Loved the history " Read full review on TripAdvisor 2/16/2012 Vote

7. Staff is very attentive and the kitchen is on it.

"Loved the history " Read full review on TripAdvisor 2/16/2012 Vote

8. Everyone from the bellmen to the front desk staff were extremely helpful, courteous and very nice.

"Excellent hotel and service! " Read full review on TripAdvisor 2/12/2012 Vote

9. The hotel was very big and had a nice layout, great staff and a nice view of the park.

"House of blues !!! " Read full review on TripAdvisor 1/27/2012 Vote

10. , the staff is extremely friendly, from the reception desk to the maid AND the Hotel is ideally located in the heart of Cleveland, near the Women Air and Space Museum, the Rock and Roll Museum and nice restaurants.

"Not what expected... " Read full review on TripAdvisor 1/18/2012 Vote