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OpinionWell
Rank
5th
Out of 115

Renaissance Cleveland

Average Price: $248  
 
Hotel Class:
24 Public Square
Cleveland, 44113 View map  
4-Star Hotel Rank: 1 of 4
Average review rating: 3.75
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (38) , MyTravelGuide (1001) , Travelocity (4) , TripAdvisor (258) , YahooTravel (15)
SAFE TO BOOK ? (2/5 issues found)
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Charge
Appears in 20 comments. 
100% wrote positive comments about charge
The following words were used in comments with Charge:
liked (2)   nice (2)   night (3)   problem (2)   ridiculous (2)    
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1. They assured him it was no problem and they would send it free of charge.
"They go above and beyond " Read full review on TripAdvisor   7/25/2011 Vote      
2. Upon check-out, I found an additional $200 charge placed on my account for 'incidentals'.
"Worst Hotel Stay EVER!!!! " Read full review on TripAdvisor   3/26/2012 Vote      
3. The Hotel is quite old, they charge USD 10.
"Not what expected... " Read full review on TripAdvisor   1/18/2012 Vote      
4. 5) Charge for internet in the room (no wireless, only ethernet).
"Hotel was fair to average, San Souci restaurant was outstanding. " Read full review on TripAdvisor   11/15/2011 Vote      
5. He called and offered to provide a credit card number to charge for shipping fees to send the charger back to him.
"They go above and beyond " Read full review on TripAdvisor   7/25/2011 Vote      
6. ) A very nice woman at the front desk (Anna) took the last nights charge off our bill which was very very nice of her.
"Friendly Staff; Terrible Management " Read full review on TripAdvisor   7/24/2011 Vote      
7. There is also a charge for internet connectivity.
"Outstanding! Great place to stay in downtown Cleveland " Read full review on TripAdvisor   6/21/2011 Vote      
8. We called the front desk and explained the problem, and they gave us a second room with a queen bed at no charge.
"Great Service but dissapointing rooms " Read full review on TripAdvisor   2/20/2011 Vote      
9. One Negative (and this goes for all of the hotels in the area) - they charge for in room wi fi, and also charge a HUGE amount for a bottle of water.
"wonderful beautiful hotel with fantatsic friendly employes " Read full review on TripAdvisor   2/21/2010 Vote      
10. The cons:- Weird square lumpy pillows- No individual temp controls in rooms- Extra charge ($12.95) for internet- Tiny, utilitarian exercise room (3 treadmills, 2 elliptical machines, 2 bikes)- Ridiculously expensive parking ($23/day)- Electrical outlets in the room were scarceOther reviewers mentioned worn furniture and peeling wallpaper; however, my room was beautiful, fresh and stylish.
"Exceedingly friendly & professional staff, nice hotel w/some quirks " Read full review on TripAdvisor   9/20/2009 Vote      
   
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