Nine Zero, Boston, Front Desk

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OpinionWell
Rank

5th

Out of 197

Nine Zero	Average Price: $363 Check Rates

Hotel Class:

90 Tremont Street

Boston, 02108 View map

4-Star Hotel Rank: 4 of 38
Average review rating: 4.29

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (87) , Travelocity (5) , TripAdvisor (815) , YahooTravel (46)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (54) bar (80) bath (36) bathroom (157) bed (174) bill (20) breakfast (118) charge (38) check in (104) check out (17) checkout (18) complimentary (80) concierge (139) cost (23) deal (39) decor (94) dinner (107) downtown (62) food (81) front desk (140) hotel (1459) housekeeping (35) lobby (122) location (552) manager (26) mini bar (40) minibar (17) money (25) parking (49) pillow (50) price (76) rate (38) recommend (123) restaurant (249) room (1261) room service (75) service (261) shower (119) staff (540) street (147) suite (28) towel (29) tub (24) valet (48) valet parking (25) value (28) view (229) walk (178) water pressure (17) wireless (34)

Front desk Traveler Insight - Friendly Front Desk

Appears in 140 comments.

93% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (30) good (7) great (9) helpful (33) hotel (19) liked (9) location (8) management (9) nice (10) night (7) personable (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Otherwise, the Front Desk and Housekeeping staff were friendly and efficient.

"Comfortable Hotel in a Convenient Location " Read full review on TripAdvisor 4/12/2012 Vote

2. The front desk and guest services were very pleasant and helpful.

"Fantastic Hotel " Read full review on TripAdvisor 4/11/2012 Vote

3. Front desk was accommodating and professional Room was vintage Kimpton with tiger print bathrobe.

"Great Service and Location " Read full review on TripAdvisor 4/9/2012 Vote

4. The front desk helped us with subway directions to the hotel, and our room was ready early as we had requested.

"A little slice of heaven! " Read full review on TripAdvisor 4/6/2012 Vote

5. The front desk was helpful and the room WAS ready.

"First time visit, sign me up for everytime I visit Boston! " Read full review on TripAdvisor 3/25/2012 Vote

6. We arrived early but the woman at the front desk was VERY helpful and had a room ready for us.

"Great hotel in the heart of Boston " Read full review on TripAdvisor 2/20/2012 Vote

7. The front desk was extremely helpful in providing directions and they gave us a suggestion for Sunday breakfast (which had to include waffles!) so we walked to Beacon Hill and ate at The Paramount.

"Lovely and a Great Location " Read full review on TripAdvisor 2/17/2012 Vote

8. Everyone from the front desk to the cleaning personnel were warm and welcoming, offering smiles and greetings at every opportunity.

"Great hotel, great staff, right pric " Read full review on TripAdvisor 2/3/2012 Vote

9. Everyone from the valet and the front desk to the house keeping was pleasant and friendly.

"This place is a gem " Read full review on TripAdvisor 1/14/2012 Vote

10. Upon checking in, the nice ladies at the front desk asked about my flight.

"Great hotel in a great location " Read full review on TripAdvisor 1/8/2012 Vote