Nine Zero, Boston, Manager

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OpinionWell
Rank

5th

Out of 197

Nine Zero	Average Price: $363 Check Rates

Hotel Class:

90 Tremont Street

Boston, 02108 View map

4-Star Hotel Rank: 4 of 38
Average review rating: 4.29

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (87) , Travelocity (5) , TripAdvisor (815) , YahooTravel (46)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (54) bar (80) bath (36) bathroom (157) bed (174) bill (20) breakfast (118) charge (38) check in (104) check out (17) checkout (18) complimentary (80) concierge (139) cost (23) deal (39) decor (94) dinner (107) downtown (62) food (81) front desk (140) hotel (1459) housekeeping (35) lobby (122) location (552) manager (26) mini bar (40) minibar (17) money (25) parking (49) pillow (50) price (76) rate (38) recommend (123) restaurant (249) room (1261) room service (75) service (261) shower (119) staff (540) street (147) suite (28) towel (29) tub (24) valet (48) valet parking (25) value (28) view (229) walk (178) water pressure (17) wireless (34)

Manager

Appears in 26 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
best (2) chocolate (4) desk (10) free (2) friendly (4) helpful (4) management (26) nice (3) night (3) welcoming (2) wine (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we arrived, we were greeted warmly by a friendly manager at the check-in desk.

"Amazing service and great location " Read full review on TripAdvisor 1/22/2012 Vote

2. We walked in the door and everyone from the valet person to the bell man to Gabriella, the front desk manager, was incredibly friendly and helpful.

"AWESOME STAFF " Read full review on TripAdvisor 11/12/2011 Vote

3. The entire staff was friendly and attentive, but the front desk manager / cocktail host -- Andrew Smith -- was top notch when it comes to customer service.

"We loved it!!!! " Read full review on TripAdvisor 6/2/2011 Vote

4. Andrew Smith, the Front Desk Manager, helped me plan it perfectly--it was truly remarkable.

"An unforgettable evening in Boston. " Read full review on TripAdvisor 2/20/2011 Vote

5. John, the front desk manager, took care of our request for adjoining rooms and was delightful.

"The Nine Zero was top notch!!! " Read full review on TripAdvisor 2/4/2010 Vote

6. The managers reception is a nice touch and they serve good wines.

"It could have been a great stay, but in the end we left disappointed " Read full review on TripAdvisor 5/27/2009 Vote

7. The manager was nice.

"Nice, but overpriced " Read full review on TripAdvisor 1/25/2009 Vote

8. To make a long story short, the room the service booked for me was too small for my party and Andrew, the manager of this hotel, went out of his way to help me cancel this room and get a full refund and even offered me their best room for an incredible price as he felt sorry for us since it was my daughter's 16th birthday gift.

"Amazing Service " Read full review on TripAdvisor 3/22/2012 Vote

9. ) A manager, who apparently was in a meeting, asked if he could help, and went back into the kitchen to get a coffee for him.

"Always Perfect! " Read full review on TripAdvisor 1/21/2012 Vote

10. It was our wedding anniversary during our stay and as a result we found a card from the general manager in our room congratulating us together with a bottle of sparkling wine and chocolate strawberries, such a nice and unexpected touch.

"Amazing stay! " Read full review on TripAdvisor 11/14/2011 Vote