Nine Zero, Boston, Staff - Hotel Features

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OpinionWell
Rank

5th

Out of 197

Nine Zero	Average Price: $363 Check Rates

Hotel Class:

90 Tremont Street

Boston, 02108 View map

4-Star Hotel Rank: 4 of 38
Average review rating: 4.29

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (87) , Travelocity (5) , TripAdvisor (815) , YahooTravel (46)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (54) bar (80) bath (36) bathroom (157) bed (174) bill (20) breakfast (118) charge (38) check in (104) check out (17) checkout (18) complimentary (80) concierge (139) cost (23) deal (39) decor (94) dinner (107) downtown (62) food (81) front desk (140) hotel (1459) housekeeping (35) lobby (122) location (552) manager (26) mini bar (40) minibar (17) money (25) parking (49) pillow (50) price (76) rate (38) recommend (123) restaurant (249) room (1261) room service (75) service (261) shower (119) staff (540) street (147) suite (28) towel (29) tub (24) valet (48) valet parking (25) value (28) view (229) walk (178) water pressure (17) wireless (34)

Staff

Appears in 540 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
clean (24) comfortable (32) concierge (32) desk (54) excellent (28) extremely (30) friendly (184) good (23) great (64) helpful (167) hotel (125) location (58) nice (35) welcoming (33) well (27) wine (24)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel staff was very efficient and helpful.

"Excellent Service! " Read full review on TripAdvisor 5/5/2012 Vote

2. The staff really cares about the experience you have.

"What do you expect...it's a Kimpton hotel " Read full review on TripAdvisor 5/4/2012 Vote

3. The staff are just wonderful - sincere friendlly and helpful in every way .

"ABSOLUTELY MARVELLOUS " Read full review on TripAdvisor 4/25/2012 Vote

4. The staff is also brilliant -- always warm and truly efficient -- and willing to go the extra yard without being asked to do so.

"Great hotel, great price " Read full review on TripAdvisor 4/25/2012 Vote

5. For us we loved staying here and it is the wonderful staff who are the heartbeat of Nine Zero.

"ABSOLUTELY MARVELLOUS " Read full review on TripAdvisor 4/25/2012 Vote

6. We were made to feel most welcome and the kindness and genuine courtesy of the staff is something we had never experienced at an hotel .

"ABSOLUTELY MARVELLOUS " Read full review on TripAdvisor 4/25/2012 Vote

7. The staff was incredibly helpful and courteous, the restaurant and bar were excellent with a very friendly and helpful staff, and the location cannot be beat if you need to be downtown.

"Great location, great restaurant, so so rooms " Read full review on TripAdvisor 4/23/2012 Vote

8. On arrival we were greeted by friendly and efficient staff who were horrified by how we had been treated in our previous hotel.

"Absolutely Excellent! " Read full review on TripAdvisor 4/23/2012 Vote

9. Personal attention from a staff who 'know your name' and genuinely care that your stay exceeds your expectations.

"Superior service time after time " Read full review on TripAdvisor 4/16/2012 Vote

10. Staff was super nice during check in and check out.

"One night stay " Read full review on TripAdvisor 4/16/2012 Vote