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Rank

2nd

Out of 287

Omni Austin	Average Price: $158 Check Rates

Hotel Class:

4140 Governors Row

Austin, 78744 View map

3-Star Hotel Rank: 1 of 77
Average review rating: 3.97

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (71) , MyTravelGuide (653) , Travelocity (15) , TripAdvisor (188) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) balcony (9) bar (40) bathroom (31) bed (49) bill (9) breakfast (38) charge (20) check in (20) complimentary (13) cost (8) deal (10) dinner (10) downtown (70) fitness center (11) food (24) freeway (16) front desk (39) gym (15) highway (26) hot tub (14) hotel (389) housekeeping (13) lobby (44) location (106) manager (17) money (11) parking (37) pillow (15) pool (140) price (33) rate (22) recommend (28) restaurant (45) room (324) room service (22) sauna (10) service (102) shower (14) shuttle (23) spa (9) staff (131) street (9) suite (13) towel (18) valet (8) value (25) view (13) walk (8) wireless (11)

Staff Traveler Insight - Friendly Staff

Appears in 131 comments.

94% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (5) clean (17) courteous (6) desk (14) extremely (5) friendly (43) good (9) great (14) helpful (35) hotel (28) nice (16) pleasant (5) pool (11) welcoming (7) well (5) wondering (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Stayed 6 nights and was pleased with the staff and room.

"Very nice hotel " Read full review on TripAdvisor 5/2/2012 Vote

2. The pool and exercise room is awesome and the front desk staff was friendly.

"Decent, could be better " Read full review on TripAdvisor 4/24/2012 Vote

3. It is very clean and the housekeeping staff does a great job on maintaining it's appearance.

"Mediocre customer service " Read full review on TripAdvisor 4/20/2012 Vote

4. Finally, I have to remark on the wonderful staff.

"Surprisingly good stay " Read full review on TripAdvisor 4/12/2012 Vote

5. The staff were all very, very nice and professional.

"Pretty good but not great. " Read full review on TripAdvisor 3/8/2012 Vote

6. Staff is very polite and professional.

"Good quality and a good price beats overpaying downtown " Read full review on TripAdvisor 2/20/2012 Vote

7. Bottom-line: Clean, a few stains on carpet, very friendly and helpful staff, wonderful restaurant with great food for picky eaters, great pool, and most of all great price.

"great stay " Read full review on TripAdvisor 2/20/2012 Vote

8. The lobby and staff are welcoming.

"Easily Luxurious " Read full review on TripAdvisor 2/16/2012 Vote

9. The staff deserve a better property but it was a very bad two nights for me.

"Avoid This Hotel " Read full review on TripAdvisor 2/13/2012 Vote

10. The hotel is very well appointed, friendly reception staff, and very nice rooms.

"A quiet and elegant surprise. " Read full review on TripAdvisor 2/1/2012 Vote