Omni Austin, Austin, Front Desk

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Rank

2nd

Out of 287

Omni Austin	Average Price: $158 Check Rates

Hotel Class:

4140 Governors Row

Austin, 78744 View map

3-Star Hotel Rank: 1 of 77
Average review rating: 3.97

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (71) , YahooTravel (18) , Travelocity (15) , MyTravelGuide (653) , TripAdvisor (188)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) balcony (9) bar (40) bathroom (31) bed (49) bill (9) breakfast (38) charge (20) check in (20) complimentary (13) cost (8) deal (10) dinner (10) downtown (70) fitness center (11) food (24) freeway (16) front desk (39) gym (15) highway (26) hot tub (14) hotel (389) housekeeping (13) lobby (44) location (106) manager (17) money (11) parking (37) pillow (15) pool (140) price (33) rate (22) recommend (28) restaurant (45) room (324) room service (22) sauna (10) service (102) shower (14) shuttle (23) spa (9) staff (131) street (9) suite (13) towel (18) valet (8) value (25) view (13) walk (8) wireless (11)

Front desk

Appears in 39 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (2) better (2) cares (2) desk (39) floor (2) free (2) fridge (2) friendly (3) good (3) helpful (4) nice (5) night (2) professional (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The pool and exercise room is awesome and the front desk staff was friendly.

"Decent, could be better " Read full review on TripAdvisor 4/24/2012 Vote

2. I spoke to the front desk and they took care of the charge, but it was still a hassle.

"Room Service Needs to get their Act together! " Read full review on TripAdvisor 12/31/2011 Vote

3. We notified the front desk and it was taken care of.

"Maybe it was just too hot outside..... " Read full review on TripAdvisor 8/7/2011 Vote

4. The front desk is really nice and helpful.

"nice hotel, friendly staff " Read full review on TripAdvisor 7/18/2011 Vote

5. Check you're bill before you check-out - mine was wrong but the front desk was very helpful.

"Nice Stay " Read full review on TripAdvisor 8/7/2010 Vote

6. Front desk staff was very nice and parking was close and plentiful.

"Great pool, decent location, so-so rooms " Read full review on TripAdvisor 6/3/2010 Vote

7. If something has ever been the least bit undesirable in my room, the front desk personnel are helpful to a "t" and accomodatingly fast.

"’CLASSY AND COMFORTABLE" " Read full review on Expedia 1/12/2010 Vote

8. The front desk and bellman greetings and hospitality were good and in the Omni tradition.

"Good Value With the Winning Omni Flag (3 1/2 Stars) " Read full review on TripAdvisor 5/28/2009 Vote

9. We did not require any extra services so I don't really have an opinion about it although the front desk was pleasant and professional.

"great for the price " Read full review on Expedia 4/28/2009 Vote

10. Lobby and front desk staff are very attentive.

"Nice Room but Better Values Elsewhere " Read full review on TripAdvisor 6/30/2008 Vote