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OpinionWell
Rank
2nd
Out of 287

Omni Austin

Average Price: $158  
 
Hotel Class:
4140 Governors Row
Austin, 78744 View map  
3-Star Hotel Rank: 1 of 77
Average review rating: 3.97
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (71) , MyTravelGuide (653) , Travelocity (15) , TripAdvisor (188) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Room service
Appears in 22 comments. 
100% wrote positive comments about room service
The following words were used in comments with Room service:
better (2)   breakfast (2)   charged (2)   desk (2)   easy (2)   good (6)   great (6)   hot (2)   location (4)   nice (3)    
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1. The customer service is always great, the quality and taste of the food ordered via room service has yet to disappoint.
"Enjoyable Every Time " Read full review on TripAdvisor   4/24/2012 Vote      
2. The room service was great.
"Mediocre customer service " Read full review on TripAdvisor   4/20/2012 Vote      
3. The breakfast cook, valet, shuttle drivers, the man that delievered my room service and the male night desk clerks were all very helpful and courteous.
"Mediocre customer service " Read full review on TripAdvisor   4/20/2012 Vote      
4. Room service arrived ten minutes early and my steak was cooked to perfection.
"Easily Luxurious " Read full review on TripAdvisor   2/16/2012 Vote      
5. The room service was excellent.
"Great value! " Read full review on TripAdvisor   1/30/2012 Vote      
6. - Free parking, good location - Good wifi signal (free if you sign up for their rewards program)- Loyalty ambassadors who are actively trying to provide better service-ves:- Their front desk staff seriously need to step up, be more professional and provide more quality service (They screwed up badly in handling a document delivered to us at the hotel, but comped us for 2 days to make up for it)- Room service could be better .
"Decent value for money, but really need to improve their service " Read full review on TripAdvisor   1/2/2011 Vote      
7. Positives: great pool, clean rooms, great service, good location (not far from South Congress), room service was great.
"Nice Stay " Read full review on TripAdvisor   8/7/2010 Vote      
8. The staff is always attentive and the room service is good.
"Best Pool in Austin! " Read full review on Expedia   6/24/2010 Vote      
9. The hotel has on site restaurant (didn't use it), room service (used it, excellent and fast) conference services and a great pool (indoor/outdoor).
"Outstanding Service and employees make this place shine! " Read full review on TripAdvisor   4/28/2010 Vote      
10. Room service dining has always been delicious.
"’CLASSY AND COMFORTABLE" " Read full review on Expedia   1/12/2010 Vote      
   
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