Omni Austin, Austin, Charge

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Rank

2nd

Out of 287

Omni Austin	Average Price: $158 Check Rates

Hotel Class:

4140 Governors Row

Austin, 78744 View map

3-Star Hotel Rank: 1 of 77
Average review rating: 3.97

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (71) , MyTravelGuide (653) , Travelocity (15) , TripAdvisor (188) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (18) balcony (9) bar (40) bathroom (31) bed (49) bill (9) breakfast (38) charge (20) check in (20) complimentary (13) cost (8) deal (10) dinner (10) downtown (70) fitness center (11) food (24) freeway (16) front desk (39) gym (15) highway (26) hot tub (14) hotel (389) housekeeping (13) lobby (44) location (106) manager (17) money (11) parking (37) pillow (15) pool (140) price (33) rate (22) recommend (28) restaurant (45) room (324) room service (22) sauna (10) service (102) shower (14) shuttle (23) spa (9) staff (131) street (9) suite (13) towel (18) valet (8) value (25) view (13) walk (8) wireless (11)

Charge

Appears in 20 comments.

66% wrote positive comments about charge

The following words were used in comments with Charge:
free (5) hotel (4) internet (4) need (2) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. why the better places think they need to charge beats me.

"Awesome place " Read full review on TripAdvisor 2/28/2012 Vote

2. The much cheaper places charge it to overhead instead of the paying customers.

"Awesome place " Read full review on TripAdvisor 2/28/2012 Vote

3. I spoke to the front desk and they took care of the charge, but it was still a hassle.

"Room Service Needs to get their Act together! " Read full review on TripAdvisor 12/31/2011 Vote

4. Our son was coming home from Iraq and upon finding this information out, the hotel upgraded our son's room to a suite, free of charge.

"Good Customer Service " Read full review on Travelocity 1/1/2010 Vote

5. They didn't charge me for it, but now I have to pay my regular dry cleaner to spot treat it.

"Mediocre customer service " Read full review on TripAdvisor 4/20/2012 Vote

6. Charge a flat deposit and give you the option to add extra credit to your balance for room service.

"Mediocre customer service " Read full review on TripAdvisor 4/20/2012 Vote

7. If you pay for your stay with a debit card they charge $50 a day for the duration of their stay.

"Mediocre customer service " Read full review on TripAdvisor 4/20/2012 Vote

8. Three drawbacks: It takes a long time for hot water at the bathroom sink, there is a charge for room wi-fi and the hotel is very hard to find coming south from Waco even though you can see it from I-35.

"Easily Luxurious " Read full review on TripAdvisor 2/16/2012 Vote

9. Hopefully they will not charge my credit card.

"Nice staff, room not so much " Read full review on TripAdvisor 1/14/2012 Vote

10. They are way too interested in searching for every possible extra they can find to charge you for, right down to a cup of coffee in the morning.

"For this brand, this particular inn was OK " Read full review on TripAdvisor 11/25/2011 Vote