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Rank
2nd
Out of 287

Omni Austin

Average Price: $158  
 
Hotel Class:
4140 Governors Row
Austin, 78744 View map  
3-Star Hotel Rank: 1 of 77
Average review rating: 3.97
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (18) , MyTravelGuide (653) , Travelocity (15) , Expedia (71) , TripAdvisor (188)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 17 comments. 
71% wrote positive comments about manager
The following words were used in comments with Manager:
better (2)   change (2)   guest (2)   helpful (2)   hotel (3)   management (17)   problem (2)    
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1. We grabbed some drinks during happy hour along w/ an appetizer and the manager was nice enough to bring it out to us poolside.
"Very nice hotel " Read full review on TripAdvisor   10/31/2011 Vote      
2. After the manager finally relented and tried to help us, she offered to put us in a conference style room that had a bed that came out of the wall and one that folded out of the couch.
"A truly horrible experience that tarnishes the Omni name for me " Read full review on TripAdvisor   9/6/2011 Vote      
3. The manager was responsive when I mentioned that there was a water stain/mold in the bathroom so i presumed they fixed that after I left.
"Rooms were tired and so was I " Read full review on TripAdvisor   8/14/2011 Vote      
4. Night manager said he would send security up to correct the problem.
"Sleepless nights due to noise " Read full review on Expedia   1/17/2010 Vote      
5. Manager sent an attendant with new bedding.
"Dissappointed " Read full review on Travelocity   11/1/2009 Vote      
6. The Omni Select Guest manager at this property is very helpful to Select Guest members.
"Good Location-Nice Hotel " Read full review on TripAdvisor   12/12/2007 Vote      
7. The manager did say that the entire hotel was scheduled for an upgrade at the end of 2012 so things may be somewhat better after that.
"Good staff, rooms not so much " Read full review on TripAdvisor   1/23/2012 Vote      
8. The manager did say that the entire hotel was scheduled for an upgrade at the end of 2012 so things may be somewhat better after that.
"Nice staff, room not so much " Read full review on TripAdvisor   1/14/2012 Vote      
9. Finally, we began to get a bit upset and over walks the manager.
"A truly horrible experience that tarnishes the Omni name for me " Read full review on TripAdvisor   9/6/2011 Vote      
10. To make matters worse, they looked at us as though we were crazy when we asked about the mattress toppers that the manager had explained to us earlier, saying that they had no such thing.
"A truly horrible experience that tarnishes the Omni name for me " Read full review on TripAdvisor   9/6/2011 Vote      
   
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