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Rank
14th
Out of 177

Marriott Philadelphia

Average Price: $275  
 
Hotel Class:
1201 Market Street
Philadelphia, 19107 View map  
3-Star Hotel Rank: 5 of 57
Average review rating: 3.82
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (13) , Expedia (44) , MyTravelGuide (1715) , Travelocity (5) , TripAdvisor (589) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
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Responsive
Appears in 29 comments. 
The following words were used in comments with Responsive:
courteous (3)   expectation (2)   friendly (3)   hotel (7)   management (2)   not (7)   problem (2)   room (2)   secure (2)   service (3)   staff (13)   thought (2)    
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1. The manager's first response is 'they weren't serving' as if I were seeking sushi after hours and the chef was in the right.
"Worst Hotel I've visited in 50K miles of travel " Read full review on TripAdvisor   5/15/2012 Vote      
2. When asked if the egg white frittatta was served with cheese, the response was, 'I think it comes with feta, or something like that?' (It came with no cheese.
"Great convention hotel with some missed opportunities " Read full review on TripAdvisor   4/19/2012 Vote      
3. I also felt that there were a couple of missed opportunities, which I would attribute to inadequate training:'At Your Service' was responsible for taking room service orders.
"Great convention hotel with some missed opportunities " Read full review on TripAdvisor   4/19/2012 Vote      
4. The staff is great and very responsive.
"Good location " Read full review on TripAdvisor   3/23/2012 Vote      
5. The staff is extremely pleasant and the staff is very responsive.
"Still a great place to stay Downtown In Philly " Read full review on TripAdvisor   1/27/2012 Vote      
6. When checking out, I mentioned that our stay had been rather unpleasant and that the hotel seemed drastically understaffed - the hotel response? No apologies, no attempt to correct the situation, just a 'Yeah, we really are.
"Awful from start to finish. " Read full review on TripAdvisor   3/20/2011 Vote      
7. The hotel made a minimal response.
Read full review   9/29/2010 Vote      
8. My thought was that Marriott mamagement was insensitive and thoughtless by not accepting any responsibility for the mishap as they were paid by Priceline for a service that was not provided albeit 'no show'.
"Insensitive Management & Poor Reservation Policy with Priceline " Read full review on TripAdvisor   6/23/2010 Vote      
9. The response was that the error was either Priceline or my daughter's mistake and Marriott had no responsibility.
"Insensitive Management & Poor Reservation Policy with Priceline " Read full review on TripAdvisor   6/23/2010 Vote      
10. The bath/shower was only luke warm - a disappointment for a mom that finally was able to get away from kid responsibility.
Read full review on MyTravelGuide   12/1/2009 Vote      
   
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