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Rank
70th
Out of 543

Portofino Orlando

Average Price: $356  
 
Hotel Class:
5601 Universal Boulevard
Orlando, 32819 View map  
4-Star Hotel Rank: 28 of 59
Average review rating: 4.13
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (11) , Expedia (39) , Travelocity (22) , TripAdvisor (1217) , YahooTravel (54)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 86 comments. 
The following words were used in comments with Cares:
$ (5)   attitude (3)   club (4)   desk (4)   friendly (5)   good (4)   guest (7)   hotel (16)   kid (4)   management (6)   money (3)   never (3)   not (11)   park (5)   personable (4)   problem (4)   room (5)   shower (4)   staff (10)   well (4)    
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1. The staff at the front desk could care less and I witnessed them smirking and rolling their eyes at a complaint the guest in front of me in line had earlier that morning.
"Disappointed " Read full review on TripAdvisor   4/14/2012 Vote      
2. Security never took care of the sitution.
"Very disappointed in staff and stay " Read full review on TripAdvisor   4/12/2012 Vote      
3. Totally not professional, and their attitude was we really don't care.
"Overpriced and terrible service " Read full review on TripAdvisor   3/30/2012 Vote      
4. She is very talented and took care of me very well.
"Relaxing Girl's Weekend " Read full review on TripAdvisor   3/4/2012 Vote      
5. It was a glorified day care center.
"Set the appropriate level of expectation before you stay here! " Read full review on TripAdvisor   2/24/2012 Vote      
6. The water pressure in the shower was good for the most part, I didn't care for the elongated weirdly angled fixture they chose to use in the shower.
"Set the appropriate level of expectation before you stay here! " Read full review on TripAdvisor   2/24/2012 Vote      
7. I personally didn't care for the decor, but understand that this was a theme hotel attached to 2 Universal theme parks.
"Set the appropriate level of expectation before you stay here! " Read full review on TripAdvisor   2/24/2012 Vote      
8. A simple request and they didn't care to oblige esp when I had called the day of arrival to remind them.
"We actually had a great stay! " Read full review on TripAdvisor   2/13/2012 Vote      
9. They don't really care if you have a bad experience unfortunately.
"Treated poorly! Not the service of a 4-5 star hotel. " Read full review on TripAdvisor   2/13/2012 Vote      
10. I wish I remembered his name, but when the waitress who was supposed to handle the pool ignored us (see cons), this guy worked out hand signals to indicate what we needed and took great care of us.
"Short vacation with the kids " Read full review on TripAdvisor   2/9/2012 Vote      
   
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