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Rank
37th
Out of 427

W New Orleans - French Quarter

Average Price: $303  
 
Hotel Class:
316 Chartres Street
New Orleans, 70130 View map  
4-Star Hotel Rank: 15 of 37
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (36) , MyTravelGuide (14) , Travelocity (1) , TripAdvisor (456)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Exceptional
Appears in 20 comments. 
The following words were used in comments with Exceptional:
bar (2)   breakfast (3)   hotel (3)   housekeeping (2)   lobby (2)   location (2)   noise (4)   not (3)   room (10)   service (7)   staff (5)   street (3)    
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1. From last minute party planning to decorating the rooms to locating batteries for our strobe light, they were exceptional.
"a Big Easy decision " Read full review on TripAdvisor   4/30/2012 Vote      
2. As usual the W service is exceptional - the Acura car service is awesome.
"Great stay and service " Read full review on TripAdvisor   3/14/2012 Vote      
3. Still however our stay was somewhat spoiled as you just could not stay in the hotel except in your room outside of working hours and there was no public rooms or even a bar available and the super courtyard area was unusable during the day due to the noise.
"Could not have arrived at a worst time " Read full review on TripAdvisor   2/11/2012 Vote      
4. Finally got a third email saying that due to refurbishment there was no hotel, or even breakfast except via room service.
"A wannabe that doesn't be " Read full review on TripAdvisor   12/4/2011 Vote      
5. In housekeeping, 5th floor, housekeeper's name started with the letter 'A,' but I can't remember; perhaps Adriana, or Ariana - she was exceptional.
"We loved it and we'll be back " Read full review on TripAdvisor   8/2/2011 Vote      
6. except the bathroom, which was newer looking, but then the door handle kept falling off.
"May try again after renovation complete " Read full review on TripAdvisor   7/22/2011 Vote      
7. The room was very comfortable & well maintained, except that we had to ask for service on Mother's Day.
"Great Location - Boutique Feel " Read full review on TripAdvisor   5/17/2011 Vote      
8. All the staff were exceptional and were at the ready to meet our request.
"I have never had such service " Read full review on TripAdvisor   4/24/2011 Vote      
9. In addition there was a cold snap and the outside temp was quite chilly so their HVAC would not work to keep the rooms cool except by opening the windows.
"Whatever, Whenever: Be Forwarned the W Hotel French Quarter is not REALLY Open during renovation " Read full review on TripAdvisor   1/31/2011 Vote      
10. What they fail to mention is that there is no restaurant, there is no bar, there is no room service, except for breakfast from a little place up the street, and the rooms are in very bad need of renovation.
"Whatever, Whenever: Be Forwarned the W Hotel French Quarter is not REALLY Open during renovation " Read full review on TripAdvisor   1/31/2011 Vote      
   
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