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Rank
7th
Out of 700

Westin Los Angeles

Average Price: $158  
 
Hotel Class:
5400 West Century Boulevard
Los Angeles, 90045 View map  
4-Star Hotel Rank: 5 of 45
Average review rating: 3.34
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Positive
Appears in 39 comments. 
The following words were used in comments with Positive:
attentive (3)   bar (3)   bed (7)   big (3)   desk (5)   experience (4)   friendly (4)   great (5)   heavenly (4)   helpful (4)   hotel (11)   nice (7)   not (3)   perfect (2)   professional (3)   reviews (6)   room (7)   service (3)   shuttle (3)   staff (10)    
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1. positives: Great staff, very helpful, very friendly.
"Big and Beautiful but not Westin Quality " Read full review on TripAdvisor   5/9/2012 Vote      
2. On a positive note the Daily Grille is AMAZING.
"Mixed Feelings " Read full review on TripAdvisor   4/25/2012 Vote      
3. All the reviews online were so nice and positive.
"Mixed Feelings " Read full review on TripAdvisor   4/25/2012 Vote      
4. Another positive is the fitness facilities were top notch.
"The good with the bad " Read full review on TripAdvisor   4/11/2012 Vote      
5. Why I gave a rating of 3 instead of 2:On the positive side, I would like to commend Salvador for being upbeat and helpful when moving us to a different room and Gerald for handling our issues promptly and professionally.
"Unpleasant Stay " Read full review on TripAdvisor   1/21/2012 Vote      
6. checked in mid evening, efficient staff, room small view terrible, sheets not properly washed, blood stains on a pillow case, room desparately needs a renovation, but they still overcharge with no breakfast or internet, westin glamour sorely needed or make a NAME CHANGE, my starwood card counted for nothing in choosing the rooom, isolated position, overpriced restaurant grill but very nice staff, staff poorly informed re surroundings the mall was a very basic for food options and types of stores, cant say much positive there are enough other options to give this a big miss.
"poor hotel cant believe it is a westin " Read full review on TripAdvisor   1/17/2012 Vote      
7. But there were some positives:Service at the front desk and restaurant was very friendly.
"Hotel is fine, but don't go in expecting "Westin" " Read full review on TripAdvisor   1/5/2012 Vote      
8. After reading the positive reviews it is clear that the management is somehow affecting those.
"Gouge City " Read full review on TripAdvisor   8/13/2011 Vote      
9. The positives - the rooms are well equipped and spacious with large bathrooms.
"Mixed experience which could have been better " Read full review on TripAdvisor   4/25/2011 Vote      
10. In that review, I noted that was probably more of a negative statement about the other LAX hotels than a positive statement about this hotel, although I noted some of the hotel's positive aspects.
"Slipped in Quality " Read full review on TripAdvisor   2/22/2011 Vote      
   
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