Westin Los Angeles, Los Angeles, Helpful

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Rank

7th

Out of 700

Westin Los Angeles	Average Price: $158 Check Rates

Hotel Class:

5400 West Century Boulevard

Los Angeles, 90045 View map

4-Star Hotel Rank: 5 of 45
Average review rating: 3.34

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (22) attentive (21) awesome (20) beautiful (57) best (99) better (116) big (46) cares (50) clean (318) cleanliness (19) comfortable (274) comfy (28) convenient (110) cool (17) courteous (18) decent (35) delicious (19) efficient (41) enjoyable (14) excellent (127) exceptional (38) fantastic (39) fast (56) free (169) fresh (21) friendly (216) generous (16) good (438) great (451) happy (58) heavenly (77) helpful (214) huge (41) impressed (22) liked (225) love (71) new (84) nice (373) outstanding (19) perfect (46) pleasant (58) plenty (20) positive (25) professional (55) quiet (97) reasonable (57) responsive (16) spacious (52) welcoming (38) wonderful (66)

Helpful

Appears in 546 comments.

The following words were used in comments with Helpful:
airport (29) bed (21) clean (32) concierge (26) courteous (26) desk (55) friendly (144) good (20) great (37) hotel (93) location (31) need (20) nice (43) not (52) park (20) polite (18) room (88) service (24) shuttle (19) staff (322)

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1. We asked the driver to help us and he refused.

"Not Worth the Premium " Read full review on TripAdvisor 5/15/2012 Vote

2. The free shuttle bus to airport was helpful.

"up market " Read full review on TripAdvisor 5/12/2012 Vote

3. Positives: Great staff, very helpful, very friendly.

"Big and Beautiful but not Westin Quality " Read full review on TripAdvisor 5/9/2012 Vote

4. We were there with a large group and they could not have helped us any more that they did, thank you.

"very happy " Read full review on TripAdvisor 5/5/2012 Vote

5. I was very impressed with the level of help that everyone gave up, from the concierge to the cleaners.

"very happy " Read full review on TripAdvisor 5/5/2012 Vote

6. Didn't take long to check in / check out, the rooms were nice and the Concierge was really helpful when we were trying to decide what to do (ended up getting the Trolley to Manhatten Beach for a couple of hours).

"Nice hotel and helpful staff. " Read full review on TripAdvisor 4/29/2012 Vote

7. 3 front desk agents and all were helping only the premier members.

"If your not a premier member, don't bother! " Read full review on TripAdvisor 4/26/2012 Vote

8. The doorman was very helpful.

"Housekeeping Needs Improvement " Read full review on TripAdvisor 4/21/2012 Vote

9. Staff was not helpful.

"I expected so much more! " Read full review on TripAdvisor 3/29/2012 Vote

10. Overall, the staff is polite and helpful, the rooms are clean and, generally, quiet.

"Bad experience leaves bad taste... " Read full review on TripAdvisor 3/27/2012 Vote