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OpinionWell
Rank
62nd
Out of 700

Sheraton Los Angeles

Average Price: $220  
 
Hotel Class:
711 South Hope Street
Los Angeles, 90017 View map  
3-Star Hotel Rank: 22 of 84
Average review rating: 3.32
OpinionWell Value Index: 3
Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (355) , Travelocity (3) , Expedia (41) , TripAdvisor (282) , BedBugRegistry (2)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 10 comments. 
The following words were used in comments with Responsive:
clean (2)   courteous (3)   hotel (2)   not (2)   personable (2)   polite (2)   registration (2)   staff (5)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The wake-up call was broken, when I called them the response was ' its automated.
"What a dump " Read full review on TripAdvisor   9/24/2011 Vote      
2. Thank You for hiring responsible, caring, courteous people in your hotel.
"I loved it. " Read full review on TripAdvisor   9/12/2011 Vote      
3. As for your response to the Wednesday booking error made by one of the customers -- that wins the prize in corporate ignorance.
"Not staying based on the management response to other posts " Read full review on TripAdvisor   12/13/2010 Vote      
4. Message to management:I've read your poor responses to other reviewers posts and this is all I need to decide NOT to stay.
"Not staying based on the management response to other posts " Read full review on TripAdvisor   12/13/2010 Vote      
5. The staff at Sheraton Downtown is so professional, responsive, and friendly.
"Sheraton Downtown -- my favorite place to stay in downtown LA! " Read full review on TripAdvisor   10/6/2010 Vote      
6. The response times to our complaints was OK, but we did not feel like a hotel of that caliber should have those problems in the first place.
"not up to Sheraton standards " Read full review on Expedia   8/18/2009 Vote      
7. Quick housekeeping response when we requested extra towels--arrived within minutes.
"OK Hotel, Good room price, but that's all. " Read full review on TripAdvisor   4/4/2009 Vote      
8. Comfortable rooms (as always), spacious bathroom, cozy beds, elegant lobby sitting area & fast response time to request from house-keeping.
"Great hotel to stay at! " Read full review on Expedia   6/21/2006 Vote      
9. Each staff person from the registration to the cleaning staff was very courteous, polite, and responsive.
Read full review on MyTravelGuide   9/12/2005 Vote      
10. Each staff person from the registration to the cleaning staff was very courteous, polite, and responsive.
Read full review on MyTravelGuide   4/20/2005 Vote      
   
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