Sheraton Los Angeles, Los Angeles, Cares

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Rank

62nd

Out of 700

Sheraton Los Angeles	Average Price: $220 Check Rates

Hotel Class:

711 South Hope Street

Los Angeles, 90017 View map

3-Star Hotel Rank: 22 of 84
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (355) , Travelocity (3) , TripAdvisor (282) , YahooTravel (8)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (5) attentive (6) awesome (6) beautiful (11) best (36) better (40) big (14) cares (15) cheaper (8) clean (99) cleanliness (7) comfortable (78) comfy (5) convenient (39) cool (21) courteous (9) decent (15) efficient (11) enjoyable (8) excellent (30) exceptional (15) fabulous (5) fantastic (12) fast (11) free (74) fresh (6) friendly (77) generous (5) good (164) great (146) happy (10) helpful (89) huge (11) liked (82) love (10) new (32) newer (5) nice (143) outstanding (8) perfect (14) pleasant (21) plenty (13) professional (10) quiet (21) reasonable (23) responsive (7) soft (5) spacious (26) welcoming (8) wonderful (11)

Cares

Appears in 17 comments.

The following words were used in comments with Cares:
desk (2) does (2) eat (2) happy (2) hotel (5) need (4) not (2) old (2) personable (2) poorly (2) room (6) staff (2) television (2) terrible (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Ann at the front desk took care of everything.

"Super customer service!! " Read full review on TripAdvisor 4/18/2012 Vote

2. He went above and beyond his job to make me feel taken care of.

"Excellent Customer Service " Read full review on TripAdvisor 3/30/2012 Vote

3. He was so helpful and he genuinly cared about my circumstances.

"Excellent Customer Service " Read full review on TripAdvisor 3/30/2012 Vote

4. My last trip I was in need of some extra care and Jason Reyes at the front desk was phenomenal.

"Excellent Customer Service " Read full review on TripAdvisor 3/30/2012 Vote

5. I found the Sheraton on line, called and talked to a wonderful gentlemen that took care of everything.

"great personnel " Read full review on TripAdvisor 8/16/2011 Vote

6. Gustavo took very good care of us and made sure all our needs were met.

"One associate at the hotel was outstanding. " Read full review on TripAdvisor 6/19/2011 Vote

7. Don't stay here if you care at all about the temp of your room.

"How Can You NOT Have AC in 2011?! " Read full review on TripAdvisor 3/21/2011 Vote

8. The rooms were terrible, old and poorly cared for, this hotel definetely needs a restoration.

"Nice location, poor rooms " Read full review on TripAdvisor 11/24/2010 Vote

9. The rooms were terrible, old and poorly cared for, this hotel definetely needs a restoration.

"Nice location, poor rooms " Read full review on TripAdvisor 11/24/2010 Vote

10. The staff at this hotel were not rude they had an 'I could care less attitude.

"DO NOT STAY HERE! " Read full review on Travelocity 7/1/2009 Vote