Sheraton Los Angeles, Los Angeles, Exceptional

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Rank

62nd

Out of 700

Sheraton Los Angeles	Average Price: $220 Check Rates

Hotel Class:

711 South Hope Street

Los Angeles, 90017 View map

3-Star Hotel Rank: 22 of 84
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (355) , Travelocity (3) , TripAdvisor (282) , YahooTravel (8)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (5) attentive (6) awesome (6) beautiful (11) best (36) better (40) big (14) cares (15) cheaper (8) clean (99) cleanliness (7) comfortable (78) comfy (5) convenient (39) cool (21) courteous (9) decent (15) efficient (11) enjoyable (8) excellent (30) exceptional (15) fabulous (5) fantastic (12) fast (11) free (74) fresh (6) friendly (77) generous (5) good (164) great (146) happy (10) helpful (89) huge (11) liked (82) love (10) new (32) newer (5) nice (143) outstanding (8) perfect (14) pleasant (21) plenty (13) professional (10) quiet (21) reasonable (23) responsive (7) soft (5) spacious (26) welcoming (8) wonderful (11)

Exceptional

Appears in 30 comments.

The following words were used in comments with Exceptional:
area (3) bed (4) comfortable (2) complaints (2) excellent (4) few (2) hotel (5) liked (4) not (4) older (2) outdated (2) park (8) price (4) reviews (2) room (8) service (4) smell (2) smoke (2) special (2) value (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we got to the room, my wife who thought she remembered reading about a similar experience in another TA review, searched for 'Ann' and found a review from April 19 that described the same exceptional service from Ann.

"Service by Ann was above and beyond " Read full review on TripAdvisor 5/10/2012 Vote

2. except that it is a few blocks from LA live.

"A so-so hotel " Read full review on TripAdvisor 5/4/2012 Vote

3. There is no pool, no stunning lobby, the bathroom seemed in desperate need for an upgrade, and the whole room seemed a bit drab except for the bedding.

"Nothing special " Read full review on TripAdvisor 2/4/2012 Vote

4. I can reassure you that they will provide you with exceptional service.

"Exceptional service at my Event " Read full review on TripAdvisor 10/1/2011 Vote

5. They made a mistake with my parking bill, there is nothing in the area except for a lot of harassing homeless people, the hotel does look run down, the heating/cooling system was so extreme even when I change it but a few degrees and mildew in the washroom.

"Sheraton Should Debrand This Location " Read full review on TripAdvisor 4/28/2011 Vote

6. Actually, the entire room was outdated except for the TV, which is new, flat screen.

"Hotel looks nice from outside only. Room was DISGUSTING. See pics " Read full review on TripAdvisor 9/5/2010 Vote

7. Actually, the entire room was outdated except for the TV, which is new, flat screen.

"Hotel looks nice from outside only. Room was DISGUSTING. See pics " Read full review on TripAdvisor 9/5/2010 Vote

8. Not much nearby except a pitiful indoor mall anchored by a Macy's, two drugstores and a Qdoba.

"Served my needs " Read full review on TripAdvisor 8/31/2010 Vote

9. Nothing really special, except maybe the Sweet Sleeper beds.

"Nothing special, except... " Read full review on TripAdvisor 6/29/2010 Vote

10. The four free internet stations were always full and the rooftop bar (Polaris) was empty and, I think, closed except for private events.

"Poor quality for the price " Read full review on TripAdvisor 4/19/2010 Vote