Sheraton Los Angeles, Los Angeles, Professional

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Rank

62nd

Out of 700

Sheraton Los Angeles	Average Price: $220 Check Rates

Hotel Class:

711 South Hope Street

Los Angeles, 90017 View map

3-Star Hotel Rank: 22 of 84
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (355) , Travelocity (3) , TripAdvisor (282) , YahooTravel (8)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (5) attentive (6) awesome (6) beautiful (11) best (36) better (40) big (14) cares (15) cheaper (8) clean (99) cleanliness (7) comfortable (78) comfy (5) convenient (39) cool (21) courteous (9) decent (15) efficient (11) enjoyable (8) excellent (30) exceptional (15) fabulous (5) fantastic (12) fast (11) free (74) fresh (6) friendly (77) generous (5) good (164) great (146) happy (10) helpful (89) huge (11) liked (82) love (10) new (32) newer (5) nice (143) outstanding (8) perfect (14) pleasant (21) plenty (13) professional (10) quiet (21) reasonable (23) responsive (7) soft (5) spacious (26) welcoming (8) wonderful (11)

Professional

Appears in 21 comments.

The following words were used in comments with Professional:
bar (2) breakfast (2) clean (7) downtown (2) efficient (2) excellent (3) friendly (3) great (2) helpful (5) hotel (5) nice (2) not (2) polite (2) quality (3) rating (2) reviews (2) room (11) small (2) smoke (2) staff (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We were given our room really early, even though we'd expected to check our bags and come back later, and every staff member we encountered was friendly, casual but professional and efficient.

"Incredible service, great location " Read full review on TripAdvisor 5/8/2012 Vote

2. Staff was very professional and always available when needed to help you.

"Great Staff and comfortable stay... " Read full review on TripAdvisor 3/12/2012 Vote

3. Hotel staff was professional, accomodating and efficient.

"Convenient and clean " Read full review on TripAdvisor 3/5/2012 Vote

4. They were professional and polite, as was the valet staff.

"Perfect Experience " Read full review on TripAdvisor 10/18/2011 Vote

5. The first room we had was dirty and smelt of smoke (despite a leaflet saying you'll be fined for smoking in the room so they can professionally clean/febreeze it properly), this was a preferred guest room, so we went back to reception and got upgraded to a club room.

"Would Not Stay Here again " Read full review on TripAdvisor 10/6/2011 Vote

6. Staff that I dealt with were friendly, helpful and professional.

"Nice hotel in downtown LA " Read full review on TripAdvisor 9/27/2011 Vote

7. The first person we encountered at the front desk was quite nice, very professional and tried to help get us a 1pm checkout; however because our room was not ready yet, she could not make the change on the computer and suggested we come back at 3 and try again.

"Gustave Gomez Saves the Day! " Read full review on TripAdvisor 10/27/2010 Vote

8. The staff at Sheraton Downtown is so professional, responsive, and friendly.

"Sheraton Downtown -- my favorite place to stay in downtown LA! " Read full review on TripAdvisor 10/6/2010 Vote

9. I visit multiple sites; multiple times to read user reviews as well as professional reviews before booking.

"Great Downtown Hotel " Read full review on TripAdvisor 2/9/2009 Vote

10. I stayed at the Sheraton Los Angeles Downtown while attending a professional conference at the Convention Center.

"Inconsistent " Read full review on TripAdvisor 6/26/2008 Vote