St. Regis, Detroit, Responsive

OpinionWell's Blog

Home » United States » Michigan » Detroit Destinations » Detroit Hotels » St. Regis

OpinionWell
Rank

16th

Out of 93

St. Regis	Average Price: $89 Check Rates

Hotel Class:

3071 West Grand Boulevard

Detroit, 48202 View map

3-Star Hotel Rank: 7 of 11
Average review rating: 3.51

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (12) , TripAdvisor (76) , YahooTravel (33)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

affordable (5) amazing (2) awesome (2) beautiful (11) best (14) better (18) big (7) cares (16) cheaper (3) classy (4) clean (72) cleanliness (3) comfortable (20) convenient (5) cool (9) courteous (3) cozy (3) decent (7) efficient (3) elegant (5) excellent (13) exceptional (7) fabulous (3) fancy (3) free (13) friendly (42) good (32) great (45) happy (8) helpful (37) huge (6) liked (27) love (9) luxury (4) new (22) nice (59) perfect (3) pleasant (6) pleased (4) plenty (4) plush (2) positive (4) professional (2) quiet (6) reasonable (9) responsive (5) secure (4) soft (2) spacious (4) wonderful (6)

Responsive

Appears in 5 comments.

The following words were used in comments with Responsive:

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Overall, would never go back - when discussed concerns with the front desk, the response was 'I hope you enjoy your stay next time,' waited 20 minutes for vehicle from valet, note we were the only ones waiting.

"Scary! " Read full review on TripAdvisor 1/31/2012 Vote

2. I called for service on night 1 and got no response.

"Not the least bit impressed " Read full review on Expedia 6/9/2010 Vote

3. By the response we recieved, I'd bet this is an ongoing problem.

Read full review 2/17/2010 Vote

4. I also came home with bed bug bites on my body and had to have my things fumigated, again, with no response from management.

"Never Again! " Read full review on YahooTravel 12/18/2009 Vote

5. Please note: I have been trying for two months to get a response from the CEO, but they refuse to put me in touch with them.

"DON'T COUNT ON THEM FOR GOOD CUSTOMER SERVICE OR A Shuttle! " Read full review on TripAdvisor 11/5/2008 Vote