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Rank
16th
Out of 93

St. Regis

Average Price: $89  
 
Hotel Class:
3071 West Grand Boulevard
Detroit, 48202 View map  
3-Star Hotel Rank: 7 of 11
Average review rating: 3.51
OpinionWell Value Index: 9
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (12) , TripAdvisor (76) , YahooTravel (33)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 17 comments. 
The following words were used in comments with Cares:
busy (2)   car (2)   company (2)   desk (3)   father (2)   good (2)   hotel (5)   least (2)   liked (2)   not (3)   reservation (2)   service (2)   staff (3)   valet (3)    
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1. There were two other hotel associates at the other end of the front desk, but they did not seem to notice, or care, that their colleague was becoming quite busy with check-ins and phone calls.
"A Gem of a Hotel that WILL sparkle again " Read full review on TripAdvisor   8/1/2011 Vote      
2. We had ZERO problems checking in, getting to our room, and the staff took care of us for 4 days.
"Very Happy. I'd go back. " Read full review on TripAdvisor   6/1/2011 Vote      
3. They could have cared less.
"DISAPPOINTING...do not stay here " Read full review on TripAdvisor   5/23/2011 Vote      
4. The front desk staff were really rude, aloof, slow, couldn't care less and I wondered whether they are being paid to be there.
"You will regret if you stay here. " Read full review on TripAdvisor   4/16/2011 Vote      
5. But if you care about service, this isn't the spot at least not until the reservations are done.
"I don't know about this one again " Read full review on TripAdvisor   2/19/2011 Vote      
6. But if you care about service, this isn't the spot at least not until the reservations are done.
"I don't know about this one again " Read full review on TripAdvisor   2/19/2011 Vote      
7. Told woman at front desk and she couldn't care.
"Dirty and staff disinterested in service " Read full review on TripAdvisor   2/2/2011 Vote      
8. They assured it would be taken care of by the time we got back hours later.
"Beware: Terrible rooms, terrible service, and unsafe...don't stay here! " Read full review on TripAdvisor   9/8/2010 Vote      
9. Reassured that he would take care of my losses, it's now been 5 months and my insurance company can't even get them to call them with their insurance company's information.
"This Hotel is NOT safe....Is there anything less than 1 star? " Read full review on TripAdvisor   4/8/2010 Vote      
10. When we arrived we were met by a very friendly valet who took care of our car and gave us info on Greektown.
"Hey Hey show me that.....Detroit Way! " Read full review on TripAdvisor   1/17/2010 Vote      
   
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