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OpinionWell
Rank
4th
Out of 269

Omni Charlotte

Average Price: $185  
 
Hotel Class:
132 East Trade Street
Charlotte, 28280 View map  
4-Star Hotel Rank: 2 of 7
Average review rating: 3.83
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (38) , MyTravelGuide (684) , Travelocity (6) , TripAdvisor (242) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 8 comments. 
The following words were used in comments with Responsive:
busy (2)   desk (2)   friendly (2)   not (2)   staff (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. ' Advising them when they invite people to their hotel for a function they better take responsibility for the entire experience.
"Parking nightmare - Staff a total ZERO " Read full review on TripAdvisor   10/19/2011 Vote      
2. I had a child in a stroller, bags everywhere, and no cash to tip, and I explained that to them, and the response was oh well, you can't use a cart unless we take it, then they proceeded to all disappear beecause I didn't have any cash.
"pack light, but include ear plugs " Read full review on TripAdvisor   8/1/2011 Vote      
3. When I mentioned it the next day the response was just - 'yeah, we know, sorry about that.
"Plumbing issue keeps you up all night, terrible internet service " Read full review on TripAdvisor   10/15/2010 Vote      
4. And in response to the comment about the parking, it is slightly steep, but as a friendly staff member explained to us, it's not even the Omni's lot, it's owned by Bank of America or some other big business, so it is a hugely discounted rate if you are an Omni guest.
"We enjoyed it! " Read full review on TripAdvisor   6/1/2010 Vote      
5. friendly staff, quick response to badly leaking lavatory.
Read full review on MyTravelGuide   8/4/2009 Vote      
6. Omni staff claims they are not responsible for thier onsite business center.
"great location, terrible business center " Read full review on TripAdvisor   12/30/2007 Vote      
7. I was disappointed that it took me going down to the desk to get a response.
"Not the experience I expected " Read full review on TripAdvisor   9/2/2006 Vote      
8. Went to front desk to complain and their response was: we are unaware of any construction work but we believe you so here`s free breakfast for 2.
"Front desk excellent, rest of hotel suspicious " Read full review on TripAdvisor   6/27/2005 Vote      
   
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