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Rank
4th
Out of 269

Omni Charlotte

Average Price: $185  
 
Hotel Class:
132 East Trade Street
Charlotte, 28280 View map  
4-Star Hotel Rank: 2 of 7
Average review rating: 3.83
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (38) , MyTravelGuide (684) , Travelocity (6) , TripAdvisor (242) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Better
Appears in 65 comments. 
The following words were used in comments with Better:
bad (3)   bar (3)   change (3)   clean (3)   expectation (5)   helpful (3)   hotel (16)   housekeeping (4)   inn (6)   liked (3)   location (7)   much (7)   need (5)   night (3)   not (16)   room (10)   service (4)   smoke (3)   view (3)   well (4)    
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1. for a better price than listed on their site.
"Great location " Read full review on TripAdvisor   11/11/2011 Vote      
2. ' Advising them when they invite people to their hotel for a function they better take responsibility for the entire experience.
"Parking nightmare - Staff a total ZERO " Read full review on TripAdvisor   10/19/2011 Vote      
3. Yes the hotel is located down stairs, but if you are a 'four star' then there is a better hold on the noise level.
"pack light, but include ear plugs " Read full review on TripAdvisor   8/1/2011 Vote      
4. This hotel is old, and by the pictures you see, it's better looking than it is.
"pack light, but include ear plugs " Read full review on TripAdvisor   8/1/2011 Vote      
5. They checked after the first night to be sure we were happy with the accommodations - we couldn't have had a better weekend.
"This was a great hotel with one bad review on Trip Advisor " Read full review on TripAdvisor   6/24/2011 Vote      
6. Ok, first of all, the hotel was much better than I was expecting have read other reviews.
"better than I expected from having read the other reviews " Read full review on TripAdvisor   4/15/2011 Vote      
7. Within 20 minutes she brought me up my order with a hand written card from the manager hoping I feel better and said that it was on the house.
"Unbelievable Service " Read full review on TripAdvisor   10/13/2010 Vote      
8. calling the 800 help desk yielded the helpful suggestion that if we wanted better access we would 'have to change rooms'.
"How can a business downtown have such terrible internet service?! " Read full review on TripAdvisor   9/22/2010 Vote      
9. We had several issues that could have been handled better.
"Great location, nice hotel, lacked service " Read full review on TripAdvisor   8/4/2010 Vote      
10. Where I find dire improvements need to be made to up the scale of the hotel or in keeping with the brand is as follows:Gym is so small that it might just contract with the commercial gym on the lobby level to better service guestsBusiness center's printers (2 of them) had error messages on themNon-smoking room smelled like being smoked and housekeeping came in to spray, resulting in an odd mix of smoke and chemical smellFront desk service is laxThe evening local delicacy is tray of salted peanuts, from the bar downstairs probably.
"Short on service and amenities " Read full review on TripAdvisor   7/22/2010 Vote      
   
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