Omni Charlotte, Charlotte, Helpful

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Rank

4th

Out of 269

Omni Charlotte	Average Price: $185 Check Rates

Hotel Class:

132 East Trade Street

Charlotte, 28280 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 3.83

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (38) , MyTravelGuide (684) , Travelocity (6) , TripAdvisor (242) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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above average (4) awesome (6) beautiful (8) best (19) better (22) big (18) cares (12) clean (96) comfortable (56) comfy (12) convenient (29) cool (6) correct (6) courteous (6) decent (8) efficient (9) elegant (4) excellent (24) exceptional (8) fantastic (14) fast (7) free (54) friendly (68) fun (7) good (94) great (173) happy (11) heavenly (4) helpful (54) huge (10) liked (47) love (12) new (20) nice (144) outstanding (5) perfect (25) pleasant (10) pleased (9) plenty (15) positive (7) pressure (4) professional (13) prompt (4) quiet (20) reasonable (12) responsive (5) spacious (13) spectacular (4) welcoming (11) wonderful (24)

Helpful

Appears in 163 comments.

The following words were used in comments with Helpful:
area (6) beauty (7) bed (8) clean (8) desk (29) extremely (8) friendly (63) great (20) hotel (24) knowledgable (7) location (16) nice (7) not (15) pleasant (7) professional (9) room (19) service (8) staff (106) well (8) wondering (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel staff is wonderful--most friendly and helpful.

"choice location " Read full review on TripAdvisor 5/16/2012 Vote

2. The staff were really helpful and friendly would recommend this hotel.

"Good room " Read full review on TripAdvisor 4/25/2012 Vote

3. The front desk was helpful and friendly and I received the King bed I had in my Omni Guest profile.

"Very enjoyable one night stay " Read full review on TripAdvisor 4/24/2012 Vote

4. The staff is cheerful, helpful and well trained, but at no time annoying with forced hospitality.

"Sometimes, a hotel just works " Read full review on TripAdvisor 3/21/2012 Vote

5. They also were very helpful and gave us ideas about where to go in Charlotte, including free passes to area attractions.

"Great hotel- friednly staff! " Read full review on TripAdvisor 2/16/2012 Vote

6. He made me feel like royality and if i needed directions he would help me out and if he didnt know where one thing is he will research it for you and make sure that you will get to your destination.

"Good Service " Read full review on TripAdvisor 11/24/2011 Vote

7. The rooms are well kept and clean and the staff is helpful.

"Great place to stay in the middle of downtown Charlotte " Read full review on TripAdvisor 11/4/2011 Vote

8. How about sending someone down to see what the issue is and help fix it.

"Parking nightmare - Staff a total ZERO " Read full review on TripAdvisor 10/19/2011 Vote

9. When I called the front desk from the garage to ask for help all I got was 'we don't own the deck, it's not our problem.

"Parking nightmare - Staff a total ZERO " Read full review on TripAdvisor 10/19/2011 Vote

10. Front desk staff very friendly and helpful.

"Close to everything! " Read full review on TripAdvisor 9/30/2011 Vote