Omni Charlotte, Charlotte, Courteous

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Rank

4th

Out of 269

Omni Charlotte	Average Price: $185 Check Rates

Hotel Class:

132 East Trade Street

Charlotte, 28280 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 3.83

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (38) , MyTravelGuide (684) , Travelocity (6) , TripAdvisor (242) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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above average (4) awesome (6) beautiful (8) best (19) better (22) big (18) cares (12) clean (96) comfortable (56) comfy (12) convenient (29) cool (6) correct (6) courteous (6) decent (8) efficient (9) elegant (4) excellent (24) exceptional (8) fantastic (14) fast (7) free (54) friendly (68) fun (7) good (94) great (173) happy (11) heavenly (4) helpful (54) huge (10) liked (47) love (12) new (20) nice (144) outstanding (5) perfect (25) pleasant (10) pleased (9) plenty (15) positive (7) pressure (4) professional (13) prompt (4) quiet (20) reasonable (12) responsive (5) spacious (13) spectacular (4) welcoming (11) wonderful (24)

Courteous

Appears in 23 comments.

The following words were used in comments with Courteous:
beautifully (2) customer (2) fast (2) friendly (7) great (2) helpful (5) hotel (6) knowledgable (2) location (3) love (2) management (2) pleasant (3) professional (2) quick (2) room (4) service (4) staff (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was nice and clean, the service was courteous (someone even brought me a bottle of water soon after check in) and it was quiet and restful.

"Would stay here again! " Read full review on TripAdvisor 4/14/2012 Vote

2. The next morning, when we spoke to the manager, she was as courteous as I've seen, switching over rooms and waiving certain charges and making the whole process as quick and pleasant as possible.

"Good hotel, great service, a couple oddities " Read full review on TripAdvisor 7/5/2011 Vote

3. The service was courteous from all departments.

"Love This Hotel! " Read full review on TripAdvisor 5/29/2011 Vote

4. The front desk manager was very courteous and attempted to amend things but the damage was done.

"Great location, but....... " Read full review on TripAdvisor 7/8/2010 Vote

5. Every hotel staff that I encountered was very courteous.

"Fantastic stay at the Omni " Read full review on TripAdvisor 6/28/2009 Vote

6. Very courteous staff.

Read full review on MyTravelGuide 6/18/2009 Vote

7. The staff was very courteous and professional.

"Great Hotel " Read full review on Expedia 3/17/2009 Vote

8. Great combination of location, room and customer service; I love people who are helpful, courteous, friendly and fast.

Read full review on MyTravelGuide 8/15/2008 Vote

9. Great combination of location, room and customer service; I love people who are helpful, courteous, friendly and fast.

Read full review on MyTravelGuide 8/14/2008 Vote

10. Friendly, courteous staff.

Read full review on MyTravelGuide 8/13/2008 Vote