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Charlotte Westin
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OpinionWell
Rank
9th
Out of 269
Charlotte Westin
Average Price: $298
Check Rates
Hotel Class:
601 South College Street
Charlotte, 28202
View map
4-Star Hotel Rank:
3 of 7
Average review rating:
3.78
OpinionWell Value Index:
4
Traveler reviews analyzed:
BedBugRegistry
(
2
)
,
Expedia
(
28
)
,
MyTravelGuide
(
201
)
,
Travelocity
(
10
)
,
TripAdvisor
(
306
)
,
YahooTravel
(
51
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
accommodating
(9)
amazing
(15)
attentive
(7)
beautiful
(28)
best
(28)
better
(33)
big
(19)
cares
(17)
clean
(111)
comfortable
(82)
comfy
(5)
convenient
(27)
courteous
(11)
decent
(11)
delicious
(10)
efficient
(14)
excellent
(43)
exceptional
(21)
fabulous
(6)
fantastic
(14)
free
(36)
friendly
(60)
generous
(6)
good
(115)
great
(185)
happy
(15)
heavenly
(34)
helpful
(67)
huge
(15)
immaculate
(5)
impressed
(8)
liked
(71)
love
(21)
new
(32)
nice
(176)
perfect
(20)
pleasant
(14)
pleased
(9)
plenty
(22)
positive
(5)
professional
(10)
prompt
(5)
quiet
(15)
reasonable
(14)
responsive
(6)
spacious
(13)
superior
(5)
tasteful
(7)
welcoming
(7)
wonderful
(29)
See more
Professional
Appears in 14 comments.
The following words were used in comments with
Professional:
beauty
(2)
desk
(2)
employee
(2)
friendly
(3)
hotel
(4)
housekeeping
(3)
never
(2)
not
(3)
room
(4)
staff
(7)
well
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
It is a Westin, so that should speak to the level of
professional
ism and cleanliness -as well as the well appointed rooms and 'Heavenly Beds'.
"Great location, comfortable, staff need training. "
Read full review
on
TripAdvisor
5/20/2012
Vote
2.
The hotel is up-to-date, and the staff is very
professional
.
"Pleasant Stay, Would Recommend/Stay Again "
Read full review
on
TripAdvisor
4/14/2012
Vote
3.
I found the greeting in the reception to be cordial and elegant, and each team member I dealt with seemed
professional
and exuded a quiet confidence that is nice to see in a hotel located in a seconday or tertiary market.
"Pretty good; great for Charlotte "
Read full review
on
TripAdvisor
2/24/2012
Vote
4.
the staff is friendly and very
professional
.
"Great Hotel in Downtown Charlotte "
Read full review
on
TripAdvisor
11/1/2011
Vote
5.
From the moment I walked in the staff was pleasant, helpful and very
professional
.
"Great Stay "
Read full review
on
TripAdvisor
10/6/2011
Vote
6.
I have a personal policy of not giving any money to beggars regardless of the country that I am visiting because I have no way of differentiating the poor from the
professional
beggars.
"Heavenly Sleep in Charlotte, NC "
Read full review
on
TripAdvisor
8/21/2011
Vote
7.
For this I do not blame the front desk staff; they seemed
professional
genuinely sorry as they followed the orders of someone who sat in a small room out of my sight.
"My "guarenteed late arrival" room was sold and not available when I tried to check in, in the middle of the night. "
Read full review
on
TripAdvisor
3/28/2010
Vote
8.
I am very disappointed in the lack of communication,
professional
ism and respect for your guests.
"Very dissapointed and it was Awful!!! "
Read full review
on
TripAdvisor
11/17/2009
Vote
9.
This was not handled
professional
ly at all.
"Most horrible experience ever "
Read full review
on
YahooTravel
10/28/2009
Vote
10.
From the front desk staff to housekeeping to concierge and the restaurant; I was continually impressed with their
professional
ism and attention to detail.
"Will definitely stay here again! "
Read full review
on
TripAdvisor
10/16/2009
Vote
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