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Rank
9th
Out of 269

Charlotte Westin

Average Price: $298  
 
Hotel Class:
601 South College Street
Charlotte, 28202 View map  
4-Star Hotel Rank: 3 of 7
Average review rating: 3.78
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (28) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (306) , YahooTravel (51)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 14 comments. 
The following words were used in comments with Professional:
beauty (2)   desk (2)   employee (2)   friendly (3)   hotel (4)   housekeeping (3)   never (2)   not (3)   room (4)   staff (7)   well (2)    
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1. It is a Westin, so that should speak to the level of professionalism and cleanliness -as well as the well appointed rooms and 'Heavenly Beds'.
"Great location, comfortable, staff need training. " Read full review on TripAdvisor   5/20/2012 Vote      
2. The hotel is up-to-date, and the staff is very professional.
"Pleasant Stay, Would Recommend/Stay Again " Read full review on TripAdvisor   4/14/2012 Vote      
3. I found the greeting in the reception to be cordial and elegant, and each team member I dealt with seemed professional and exuded a quiet confidence that is nice to see in a hotel located in a seconday or tertiary market.
"Pretty good; great for Charlotte " Read full review on TripAdvisor   2/24/2012 Vote      
4. the staff is friendly and very professional.
"Great Hotel in Downtown Charlotte " Read full review on TripAdvisor   11/1/2011 Vote      
5. From the moment I walked in the staff was pleasant, helpful and very professional.
"Great Stay " Read full review on TripAdvisor   10/6/2011 Vote      
6. I have a personal policy of not giving any money to beggars regardless of the country that I am visiting because I have no way of differentiating the poor from the professional beggars.
"Heavenly Sleep in Charlotte, NC " Read full review on TripAdvisor   8/21/2011 Vote      
7. For this I do not blame the front desk staff; they seemed professional genuinely sorry as they followed the orders of someone who sat in a small room out of my sight.
"My "guarenteed late arrival" room was sold and not available when I tried to check in, in the middle of the night. " Read full review on TripAdvisor   3/28/2010 Vote      
8. I am very disappointed in the lack of communication, professionalism and respect for your guests.
"Very dissapointed and it was Awful!!! " Read full review on TripAdvisor   11/17/2009 Vote      
9. This was not handled professionally at all.
"Most horrible experience ever " Read full review on YahooTravel   10/28/2009 Vote      
10. From the front desk staff to housekeeping to concierge and the restaurant; I was continually impressed with their professionalism and attention to detail.
"Will definitely stay here again! " Read full review on TripAdvisor   10/16/2009 Vote      
   
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