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Rank
9th
Out of 269

Charlotte Westin

Average Price: $298  
 
Hotel Class:
601 South College Street
Charlotte, 28202 View map  
4-Star Hotel Rank: 3 of 7
Average review rating: 3.78
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Travelocity (10) , MyTravelGuide (201) , TripAdvisor (306) , YahooTravel (51) , Expedia (28)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Attentive
Appears in 20 comments. 
The following words were used in comments with Attentive:
best (2)   clean (2)   desk (3)   food (2)   good (2)   hotel (5)   housekeeping (2)   lacking (2)   not (4)   room (2)   service (6)   staff (8)    
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1. Hotel's services and staff, on the other hand, were below par for my ides of a Westin: housekeeping lacked attention to detail (mini-bar was not replenished), the airline check-in/boarding pass printing kiosk was difficult to use, lobby restaurant's service staff didn't seem familiar with the menu, and late check out requested due to convention schedules, although finally granted, was something of a challenge.
"OK Covention Hotel " Read full review on TripAdvisor   5/11/2012 Vote      
2. When brought to the front desk's attention, they not only adjusted that, but dropped the Internet charge for the week entirely.
"This Hotel Knows How to Get It Right " Read full review on TripAdvisor   7/20/2011 Vote      
3. Buzzing with high rises, businesses, restaurants and a vibrant social scene, Charlotte is getting the attention of some pretty influential party planners.
"Perfect Uptown Hotel " Read full review on TripAdvisor   4/3/2011 Vote      
4. Meeting banquet food is usually not memorable, but our meals and break service were excellent with very attentive staff.
"A pleasant surprise " Read full review on TripAdvisor   9/25/2010 Vote      
5. attentive front desk, but the room could have been cleaner.
"overrated " Read full review on TripAdvisor   9/8/2010 Vote      
6. Arrived in a monsoon to find a very attentive and courtesy doorman named Brian.
"service " Read full review on TripAdvisor   8/2/2010 Vote      
7. The service is not as attentive as at the best hotels, and the rooms, while comfortable, lack ambiance.
"solid value " Read full review on TripAdvisor   5/8/2010 Vote      
8. From the front desk staff to housekeeping to concierge and the restaurant; I was continually impressed with their professionalism and attention to detail.
"Will definitely stay here again! " Read full review on TripAdvisor   10/16/2009 Vote      
9. The personal attention form their employees is something nice to mention.
"Great Hotel " Read full review on Expedia   1/22/2009 Vote      
10. attentive, too--our glasses were never empty.
"Now this is a Westin! " Read full review on TripAdvisor   12/1/2008 Vote      
   
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