Charlotte Westin, Charlotte, Helpful

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Rank

9th

Out of 269

Charlotte Westin	Average Price: $298 Check Rates

Hotel Class:

601 South College Street

Charlotte, 28202 View map

4-Star Hotel Rank: 3 of 7
Average review rating: 3.78

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (28) , YahooTravel (51) , Travelocity (10) , BedBugRegistry (2) , MyTravelGuide (201) , TripAdvisor (306)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (9) amazing (15) attentive (7) beautiful (28) best (28) better (33) big (19) cares (17) clean (111) comfortable (82) comfy (5) convenient (27) courteous (11) decent (11) delicious (10) efficient (14) excellent (43) exceptional (21) fabulous (6) fantastic (14) free (36) friendly (60) generous (6) good (115) great (185) happy (15) heavenly (34) helpful (67) huge (15) immaculate (5) impressed (8) liked (71) love (21) new (32) nice (176) perfect (20) pleasant (14) pleased (9) plenty (22) positive (5) professional (10) prompt (5) quiet (15) reasonable (14) responsive (6) spacious (13) superior (5) tasteful (7) welcoming (7) wonderful (29)

Helpful

Appears in 109 comments.

The following words were used in comments with Helpful:
airport (3) clerk (4) concierge (6) desk (21) friendly (35) great (7) hotel (15) informative (6) location (4) luggage (5) most (6) need (4) nice (8) not (8) offers (3) pleasant (6) room (12) staff (54) valet (4) well (3)

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1. While the front desk staff were not rude, they were not helpful.

"Great location, comfortable, staff need training. " Read full review on TripAdvisor 5/20/2012 Vote

2. The staff was very friendly and helpful throughout my stay.

"Reasonable hotel but expensive " Read full review on TripAdvisor 4/11/2012 Vote

3. Very friendly and helpful staff.

"Right room, right place, right price! " Read full review on TripAdvisor 3/30/2012 Vote

4. Check in was efficient & bellmen helpful.

"Room & service ok - nothing special " Read full review on TripAdvisor 3/9/2012 Vote

5. All personnel were pleasant and helpful without exception.

"Excellent hotel; loved the fitness area " Read full review on TripAdvisor 3/9/2012 Vote

6. The staff was very friendly at the front desk and helped get us checked in quickly and efficiently.

"Would definately stay here again! " Read full review on TripAdvisor 2/10/2012 Vote

7. We have boxes of brochures shipped to the hotel for our convention and waited nearly a half hour for the boxes the be brought to us at the front desk after 4 different staff members came to ask if they could help us.

"Disappointing experience " Read full review on TripAdvisor 1/31/2012 Vote

8. First, there was no valet when we pulled in - no one offered to help with our luggage or valet the car.

"For the price stay at the Ritz " Read full review on TripAdvisor 1/19/2012 Vote

9. When I arrived, there was no one to help me with my bags or even hold the door for me so I could wheel my own bags in.

"Poor service " Read full review on TripAdvisor 1/7/2012 Vote

10. The staff was super helpful with all our needs.

"Great stay! " Read full review on TripAdvisor 11/21/2011 Vote