Radisson Hotel at Cross Keys, Baltimore, Helpful

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Rank

38th

Out of 231

Radisson Hotel at Cross Keys	Average Price: $147 Check Rates

Hotel Class:

5100 Falls Road, (100 Village Sq)

Baltimore, 21210 View map

3-Star Hotel Rank: 20 of 33
Average review rating: 3.54

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (74) , Travelocity (3) , TripAdvisor (107) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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acceptable (3) accommodating (3) attentive (3) attractive (4) beautiful (3) best (9) better (15) big (3) cares (10) clean (47) cleanliness (4) comfortable (39) comfy (4) convenient (15) cool (7) courteous (9) delicious (3) efficient (4) enjoyable (3) excellent (12) free (41) friendly (34) fun (4) good (56) great (50) happy (5) helpful (43) high end (3) immaculate (4) liked (23) love (9) new (7) nice (54) perfect (6) pleasant (18) pleased (7) plenty (3) positive (10) professional (11) quiet (15) reasonable (7) reasonably (3) responsive (3) secure (3) soft (3) spacious (9) spotless (3) tasteful (4) welcoming (4) wonderful (10)

Helpful

Appears in 66 comments.

The following words were used in comments with Helpful:
area (4) clean (6) comfortable (4) desk (14) efficient (3) experience (3) friendly (19) good (4) hotel (20) informative (4) need (3) nice (4) not (14) personable (3) pleasant (5) rating (3) recommend (6) room (16) service (5) staff (43)

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1. I had forgotten a charger for my phone and a staff member offered to share his to help me out.

"Agree with dated rooms, great staff! " Read full review on TripAdvisor 1/28/2012 Vote

2. But the staff was very pleasant and helpful.

"Agree with dated rooms, great staff! " Read full review on TripAdvisor 1/28/2012 Vote

3. The staff were very very helpful and informative.

"A lovely stay " Read full review on TripAdvisor 1/15/2012 Vote

4. Staff were very friendly and helpful.

"Freindly staff, convenient location, thin walls " Read full review on TripAdvisor 11/28/2011 Vote

5. The staff was very friendly, courteous and helpful.

"Hotel needs updating " Read full review on TripAdvisor 10/15/2011 Vote

6. Had I had help this would have been a nice experience as the room was clean and food was good at the little bar.

"Where is the Bell Boy! " Read full review on TripAdvisor 10/13/2011 Vote

7. Of course my room was down a long corridor and I continued to struggle all the way to my room, luckily I had a friend come help me when I left.

"Where is the Bell Boy! " Read full review on TripAdvisor 10/13/2011 Vote

8. I did my best dragging my stuff in with one arm struggling the whole way and no one ever offered to help me even seeing that my right arm was in a brace.

"Where is the Bell Boy! " Read full review on TripAdvisor 10/13/2011 Vote

9. Staff were friendly and helpful.

"Wonderful beds where you can dream of shopping " Read full review on TripAdvisor 10/11/2011 Vote

10. Two things that are not helping: 1)there's a musty smell (especially in the rooms, and 2)the elevators (which inexplicably look far older than the rest of the building) are iffy, having been sllloooow when we first checked in, and completely nonfunctional later in the trip.

"Dirty and Dated " Read full review on TripAdvisor 9/23/2011 Vote