Austin Embassy Suites, Austin, Helpful

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Rank

27th

Out of 287

Austin Embassy Suites	Average Price: $218 Check Rates

Hotel Class:

300 South Congress Avenue

Austin, 78704 View map

3-Star Hotel Rank: 9 of 77
Average review rating: 3.66

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (7) , MyTravelGuide (15) , Travelocity (5) , Expedia (6) , TripAdvisor (113)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 31 comments.

The following words were used in comments with Helpful:
clean (6) desk (7) extremely (3) free (2) friendly (13) hotel (8) location (2) modern (2) new (2) pleasant (2) reception (2) room (6) spacious (3) staff (18)

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1. We were pleasantly surprised to find friendly, fun and very helpful front desk staff (ask for their favorite places and you'll win them over), our room was fantastic--newly renovated and very fresh, modern--and the location couldn't be beat.

"Delightfully surprised! " Read full review on TripAdvisor 5/15/2012 Vote

2. As for staff, very helpful and knowledgable.

"Friendly, peaceful, convenient " Read full review on TripAdvisor 4/21/2012 Vote

3. Pros: Exceptionally comfortable bed and high quality linen, very clean, large modern shower, helpful hotel staff, decent free breakfastCons: The passcode for the wifi changed often and we had to call reception every time to get the new one (a minor irritation).

"Excellent oasis amidst SXSW madness " Read full review on TripAdvisor 4/6/2012 Vote

4. Staff was very helpful and friendly and location is perfect as you can easily walk to all of the popular neighborhoods.

"Perfect location, friendly service " Read full review on TripAdvisor 2/26/2012 Vote

5. In general my stays have been pleasant and the staff very helpful.

"A little old, but good location " Read full review on TripAdvisor 12/1/2011 Vote

6. The hotel appears a little dated but, it was extremely clean and has a great helpful staff.

"Nice Place " Read full review on TripAdvisor 11/14/2011 Vote

7. Staff was extremely friendly and very helpful.

"ACL may not be the best time to stay " Read full review on TripAdvisor 11/13/2011 Vote

8. Staff is very freindly and ready to help.

"Good Hotel to see the Bats " Read full review on TripAdvisor 9/1/2011 Vote

9. The front desk was very helpful and accomodating.

"needs an update " Read full review on TripAdvisor 8/15/2011 Vote

10. The staff tried their best- they were friendly and helpful, but there just isn't enough of them.

"So sad, and yes,there were bugs. " Read full review on TripAdvisor 8/13/2011 Vote