Little Nell, Aspen, Helpful

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OpinionWell
Rank

12th

Out of 96

Little Nell	Average Price: $521 Check Rates

Hotel Class:

675 East Durant Avenue

Aspen, 81611 View map

5-Star Hotel Rank: 4 of 13
Average review rating: 4.17

OpinionWell Value Index: 1

Traveler reviews analyzed: TripAdvisor (72)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 19 comments.

The following words were used in comments with Helpful:
courteous (2) customer (2) driving (3) extremely (2) friendliness (3) hotel (3) liked (2) nice (2) not (2) personable (2) pleasant (2) service (5) staff (8) trip (2) warm (2)

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1. Staff (other than housekeeping - more of this later) were mainly efficient and helpful - although I would say that it felt like it was leaning towards the aloof/professional end that you find in some large corporate hotels rather than the usual informal friendliness that you get in most US ski resorts/hotels.

"Great location and facilities; terrible housekeeping " Read full review on TripAdvisor 5/7/2012 Vote

2. Everyone seems to take real pride in delivering such a wonderful level of service, friendliness and helpfulness, and it makes a real difference.

"The best location, amazing service, great food and beautiful decor - what more could you want? " Read full review on TripAdvisor 2/1/2012 Vote

3. (We actually felt guilty after this response, which was way above and beyond what was needed) By our 2nd trip many members of the staff remembered us, and would often give helpful tips about the various mountains, where to get fitted for ski boots (Steve at Pomeroy.

"The best location, amazing service, great food and beautiful decor - what more could you want? " Read full review on TripAdvisor 2/1/2012 Vote

4. Every single person I encountered was warm, gracious and helpful.

"A legend for a reason " Read full review on TripAdvisor 1/14/2012 Vote

5. All of the staff were exceptional in their friendliness and helpfulness.

"Wonderful get-away " Read full review on TripAdvisor 12/9/2011 Vote

6. The instructions for the drive back to Denver Airport via our favorite truffle burger joint were spot on and extremely helpful.

"Perfect hotel in Aspen " Read full review on TripAdvisor 10/26/2011 Vote

7. So upon arriving, the first person to greet me set upon finding a detailer for the vehicle and used uncommon initiative to help our situation.

"The best hotel in the world " Read full review on TripAdvisor 6/3/2011 Vote

8. Their fleet of Escalades are very helpful in driving you around town.

"Excellent Service " Read full review on TripAdvisor 7/18/2009 Vote

9. The conceierge helped us make arrangelents for a snowshoe trip and they let us borrow an Audi from the hotel to drive for a few hours to go.

"Elegant " Read full review on TripAdvisor 4/14/2009 Vote

10. The staff is very friendly and helpful.

"Elegant " Read full review on TripAdvisor 4/14/2009 Vote