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Rank
37th
Out of 493

Hyatt San Francisco

Average Price: $311  
 
Hotel Class:
5 Embarcadero Center
San Francisco, 94111 View map  
4-Star Hotel Rank: 22 of 37
Average review rating: 3.86
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (62) , MyTravelGuide (3300) , Travelocity (8) , TripAdvisor (717) , YahooTravel (69)
SAFE TO BOOK ? (2/5 issues found)
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Responsive
Appears in 29 comments. 
The following words were used in comments with Responsive:
accommodating (2)   appreciate (4)   bed (3)   complain (3)   concierge (2)   extra (3)   guest (2)   hotel (3)   lunch (2)   management (6)   need (5)   not (2)   personable (2)   prepaid (2)   room (12)   service (4)   staff (9)    
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1. ) be reduced, and when I suggested that may be appropriate, I was given a long winded response that I would need to address my concerns in writing to the management (which I have, but as yet no response).
"The worst hotel experience ever " Read full review on TripAdvisor   10/3/2011 Vote      
2. Over five nights my room was serviced just once and when I complained I simply received the standard response that the hotel was operating on skeleton staff.
"The worst hotel experience ever " Read full review on TripAdvisor   10/3/2011 Vote      
3. Complaining to management got no more response than an apology and a weak excuse that they could do nothing about the picketing; maybe not, but they could have protected guests from being approached by pickets and had enough staff only feet away to do so.
"DISSAPOINTING STAY " Read full review on TripAdvisor   9/22/2011 Vote      
4. The reviewer who complained about the bed should have asked for a different room: I've never had anything but amazingly comfortable beds here, and the staff has always been very responsive to any concerns.
"Perfect San Francisco Hotel " Read full review on TripAdvisor   7/30/2011 Vote      
5. I waited another 24 hours with no response.
"Apathetic Management - I called to report jewelry that was missing from my room on the day I departed. It's been over a " Read full review on TripAdvisor   4/27/2011 Vote      
6. No one ever returned my call so I called back the next day to try and get a response.
"Apathetic Management - I called to report jewelry that was missing from my room on the day I departed. It's been over a " Read full review on TripAdvisor   4/27/2011 Vote      
7. I contacted the Hyatt about this via their website, with no response yet.
"Perfect location, but cleanliness is atrocious. " Read full review on TripAdvisor   2/25/2011 Vote      
8. The room needed some work when we got there (broken and running toilet, spill on carpet) but the staff is very, very responsive and really nice.
"Nice Hotel, good location but expensive and rooms could use update " Read full review on TripAdvisor   8/29/2010 Vote      
9. She busy with some oneelse at moment is response and ypou cant kindly wait.
"Poor Poor service " Read full review on TripAdvisor   7/31/2010 Vote      
10. her response is you booked with hotwire and we cant gurantee a room with 2 double beds.
"Poor Poor service " Read full review on TripAdvisor   7/31/2010 Vote      
   
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