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Rank
39th
Out of 415

Marriott Chicago

Average Price: $333  
 
Hotel Class:
540 North Michigan Avenue
Chicago, 60611 View map  
3-Star Hotel Rank: 14 of 73
Average review rating: 3.65
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (36) , MyTravelGuide (1145) , Travelocity (9) , TripAdvisor (554) , YahooTravel (30)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 19 comments. 
The following words were used in comments with Responsive:
acceptable (2)   area (2)   clean (4)   concierge (2)   convenient (3)   damage (2)   friendly (3)   helpful (2)   hotel (4)   lacking (2)   large (2)   lobby (2)   location (2)   management (6)   not (5)   personable (3)   room (5)   service (2)   staff (7)   valet (3)    
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1. I read a lot of reviews before I left and this hotel had mostly mixed and mediocre responses, but we stayed because it was convenient to attend the lectures we were going to.
"Just okay, not worth the price " Read full review on TripAdvisor   10/23/2011 Vote      
2. I would love to say that this hotel does not have bed bugs; however, their lack of response to me leaves me doubtful--- I won't stay here again due to the lack of follow up from hotel management.
Read full review   9/23/2011 Vote      
3. Again, a good response, but how is it the housekeepers didn't notice the incredible stench when they cleaned the room?Aside from the smell, the upgraded room (a king suite) was nice, but it felt a little like a set from L.
"A study in extremes. " Read full review on TripAdvisor   6/7/2011 Vote      
4. The room was relatively clean and well maintained, and staff was responsive to special requests.
"Ok for Single Business Traveler-Check alternatives for Couples/Families " Read full review on TripAdvisor   11/21/2009 Vote      
5. So be advised that the Marriott will not take responsibility for valet theft or damage, and Interpark will not either because the valet stub says they are not responsible for damage or theft.
"BEWARE OF VALET THEFT " Read full review on TripAdvisor   5/21/2009 Vote      
6. I contacted the hotel management office and they are very polished in their response, but don't count on any help.
"BEWARE OF VALET THEFT " Read full review on TripAdvisor   5/21/2009 Vote      
7. Clean, responsive service, large lobby area convenient for meeting up with your group.
Read full review on MyTravelGuide   7/17/2008 Vote      
8. Clean, responsive service, large lobby area convenient for meeting up with your group.
Read full review on MyTravelGuide   7/17/2008 Vote      
9. And during the next few weeks, Marriott management refused to accept any responsibility, sending me form letters.
"Poor customer service " Read full review on TripAdvisor   1/6/2008 Vote      
10. I accept responsibility for leaving it in the original room, but did contact the management the same day to inform them; I was told to wait for them to handle it until the next day.
"Poor customer service " Read full review on TripAdvisor   1/6/2008 Vote      
   
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