Sheraton Chicago, Chicago, Professional

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Rank

60th

Out of 415

Sheraton Chicago	Average Price: $283 Check Rates

Hotel Class:

301 East North Water Street

Chicago, 60611 View map

4-Star Hotel Rank: 28 of 39
Average review rating: 3.65

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (65) , MyTravelGuide (3074) , Travelocity (25) , TripAdvisor (994) , YahooTravel (43)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (22) attentive (21) awesome (29) beautiful (104) best (119) better (116) big (98) cares (53) clean (325) comfortable (255) comfy (23) convenient (76) courteous (34) decent (56) delicious (26) efficient (28) excellent (114) exceptional (34) fabulous (32) fantastic (69) fast (30) free (152) fresh (26) friendly (245) fun (21) generous (21) good (384) great (704) happy (49) helpful (248) huge (53) impressed (37) liked (221) love (65) magnificent (64) new (80) nice (459) outstanding (26) perfect (82) pleasant (53) pleased (23) plenty (38) positive (20) professional (38) quiet (51) reasonable (43) soft (45) spacious (52) welcoming (32) wonderful (125)

Professional

Appears in 100 comments.

The following words were used in comments with Professional:
accommodating (4) attentive (5) bed (5) comfortable (6) courteous (14) desk (9) excellent (7) friendly (17) helpful (10) hotel (19) lobby (6) location (6) nice (10) not (6) pleasant (4) polite (5) recommend (4) room (11) service (10) staff (61)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Madalyn, the hotel manager was professional and gracious as it relates to conflict resolution: Upon check-out, there was an issue related to the hotel registration process through the International Reading Association Convention services, but Madalyn demonstrated excellent communication skills and diplomacy in what could have been an unpleasant situation for all involved in the matter.

"Club Life Upgrade " Read full review on TripAdvisor 5/13/2012 Vote

2. all professional,polite and friendly.

"Was very comfortable " Read full review on TripAdvisor 2/7/2012 Vote

3. The staff were very professional and friendly.

"Excellent, Location, Location " Read full review on TripAdvisor 1/21/2012 Vote

4. The courteous and professional front-desk assistant apologized that the room was not ready yet, but said they were working as quickly as possible to get the rooms ready for early check-ins, and took my phone number to call me when the room was ready.

"Nice chain hotel, Superb staff " Read full review on TripAdvisor 1/8/2012 Vote

5. The staff was knowledgeable, friendly, and professional.

"Great service " Read full review on TripAdvisor 1/7/2012 Vote

6. On the other hand, the gentleman who worked in the club lounge in the mornings was friendly, professional and hardworking.

"Not up to Sheraton standards " Read full review on TripAdvisor 1/7/2012 Vote

7. He is professional, efficient and personable.

"Commendation for employee Brian Scruggs " Read full review on TripAdvisor 12/18/2011 Vote

8. Isaiah Jones at the front desk is my favorite guest service agent as he is professional, friendly, and always greets me with a big smile and excellent service.

"Fantastic Hotel with Excellent Service " Read full review on TripAdvisor 12/16/2011 Vote

9. Rooms are clean and staff are professional.

"Very good convention hotel " Read full review on TripAdvisor 11/22/2011 Vote

10. I had the pleasure of meeting a dynamic group of professionals dedicated to making my stay amazing.

"Excellent customer service " Read full review on TripAdvisor 11/14/2011 Vote