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Rank
60th
Out of 415

Sheraton Chicago

Average Price: $283  
 
Hotel Class:
301 East North Water Street
Chicago, 60611 View map  
4-Star Hotel Rank: 28 of 39
Average review rating: 3.65
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (65) , MyTravelGuide (3074) , Travelocity (25) , TripAdvisor (994) , YahooTravel (43)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Courteous
Appears in 103 comments. 
The following words were used in comments with Courteous:
attentive (4)   busy (5)   clean (11)   concierge (7)   convenient (5)   desk (9)   efficient (10)   extremely (8)   friendly (19)   great (6)   helpful (30)   hotel (20)   lobby (5)   location (9)   nice (4)   not (8)   polite (4)   professional (14)   room (13)   staff (85)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The staff at the desk, front entrance and every where else was very courteous and helpful.
"Very nice hotel with a bad experience " Read full review on TripAdvisor   5/10/2012 Vote      
2. The hotel was clean, the staff was friendly and courteous.
"Loved it!! " Read full review on TripAdvisor   4/11/2012 Vote      
3. The courteous and professional front-desk assistant apologized that the room was not ready yet, but said they were working as quickly as possible to get the rooms ready for early check-ins, and took my phone number to call me when the room was ready.
"Nice chain hotel, Superb staff " Read full review on TripAdvisor   1/8/2012 Vote      
4. Most of the staff was nice and courteous.
"Nice but overpriced. " Read full review on TripAdvisor   1/2/2012 Vote      
5. The staff, from the minute I walked into the door until the moment I left, was extremely knowledgeable, efficient, friendly, courteous, went above and beyond what was anticipated, etc.
"Absolute best!! " Read full review on TripAdvisor   11/7/2011 Vote      
6. The doorman, Steve, was courteous and greeted and conversated with us whenever we entered the hotel.
"ONE DAY GREAT EXPERIENCE " Read full review on TripAdvisor   11/4/2011 Vote      
7. Staff is friendly, courteous and great over all.
"Top Notch Facility! " Read full review on TripAdvisor   11/2/2011 Vote      
8. He was extremely professional, courteous and knowledgeable; just what customers appreciate at a higher-end hotel.
"Management turned around what could have been bad stay! " Read full review on TripAdvisor   10/10/2011 Vote      
9. Every single staff I interacted with was helpful, courteous and efficient: front desk, bell desk, housekeeping and concierge.
"Business Trip that Felt like Vacation " Read full review on TripAdvisor   9/24/2011 Vote      
10. courteous staff everywhere; bellman, front desk, concierge, waiters, etc.
"Very Nice " Read full review on TripAdvisor   9/7/2011 Vote      
   
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