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Rank
36th
Out of 415

InterContinental Chicago

Average Price: $313  
 
Hotel Class:
505 North Michigan Avenue
Chicago, 60611 View map  
4-Star Hotel Rank: 18 of 39
Average review rating: 3.86
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (2256) , Travelocity (26) , TripAdvisor (873) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 47 comments. 
The following words were used in comments with Responsive:
$ (2)   arrival (2)   bed (6)   clean (4)   concierge (2)   desk (3)   friendly (6)   great (3)   helpful (3)   hotel (11)   informative (4)   management (6)   need (3)   not (8)   professional (4)   rating (2)   room (11)   shower (4)   staff (18)   well (4)    
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1. I did have an issue after I booked, but before I arrived and the hotel staff was friendly, responsive and my concerns were resolved before we arrived.
"Nice hotel, responsive staff " Read full review on TripAdvisor   3/27/2012 Vote      
2. When kindly reminding the receptionist that there were 2 of them, the response was 'we will get you a roll away bed'.
"where service is an inconvenience " Read full review on TripAdvisor   2/23/2012 Vote      
3. 'Too bad' was his overall response to the false advertising on the pool, to ruining my kid's time in Chicago and to scamming us out of $150.
"False Advertising and Scams! " Read full review on TripAdvisor   12/31/2011 Vote      
4. Maybe the cleaning crew got lazy or maybe this was just a once off - either way when she told the front desk about it their response was unacceptable.
"A Dirty Underwear Mishap " Read full review on TripAdvisor   8/28/2011 Vote      
5. The front desk was one of the most responsive group I've encountered.
"Continues to Impress " Read full review on TripAdvisor   8/16/2011 Vote      
6. 2) response time for 'engineering' <aka, shower won't turn on.
"Great location... but a little lacking... " Read full review on TripAdvisor   8/3/2011 Vote      
7. I am very loyal to IHG hotels, but am searching for a new Chicago hotel for my upcoming 2 week stay in September as I take umbrage by the hotel management's disregard for being responsible for the problem.
Read full review   7/23/2011 Vote      
8. Hotel management did change my room and clean every article of mine including luggage, but they totally denied that they were in any way responsible and suggested the bugs were on my luggage when I checked in.
Read full review   7/23/2011 Vote      
9. Their response was to write the room number on a piece of paper and that was it.
"Non-smoking room didn't smell, feel or look like a non-smoking room! " Read full review on TripAdvisor   6/24/2011 Vote      
10. This response is typical.
Read full review   4/26/2011 Vote      
   
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