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Rank
36th
Out of 415

InterContinental Chicago

Average Price: $313  
 
Hotel Class:
505 North Michigan Avenue
Chicago, 60611 View map  
4-Star Hotel Rank: 18 of 39
Average review rating: 3.86
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (2256) , Travelocity (26) , TripAdvisor (873) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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Cares
Appears in 57 comments. 
The following words were used in comments with Cares:
attitude (3)   bathroom (5)   closet (4)   customer (3)   deal (3)   desk (6)   hotel (9)   liked (5)   management (3)   need (3)   nice (3)   not (10)   room (13)   rude (3)   service (4)   sink (2)   staff (8)   upgraded (3)   useful (6)   well (3)    
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1. The views in these 'deal' rooms may not be spectacular but who cares? It was just a base for our wanderings on Michigan Avenue.
"Fun Mid-week Stay " Read full review on TripAdvisor   1/29/2012 Vote      
2. All of this was after calling the manager who is number in a card in every room and no one cared until I talked to the counter again.
"Really Horrible " Read full review on TripAdvisor   10/16/2011 Vote      
3. i had to bang the door extremely hard from the outside to get him out so be careful before you close the bathroom door .
"Great location...nice decor " Read full review on TripAdvisor   9/12/2011 Vote      
4. She apologized and promised she would both take care of these issues and give me some extra points.
"Huge disappointment. Grand Old Dame - emphasis on OLD, and not so grand " Read full review on TripAdvisor   9/1/2011 Vote      
5. It's just that the transit employees in Chicago seemed to actually care about their job & passengers and you could feel that vibe.
"Nice hotel- Great location " Read full review on TripAdvisor   8/4/2011 Vote      
6. I didn't care for having to pay for using the fitness facility which is standard at several other hotels.
"Good for the corporate dime...... " Read full review on TripAdvisor   7/29/2011 Vote      
7. My stay was characterized by bad service and total lack of attention to detail and customer care:When a customer needs to move room at midnight, I would expect a porter to help with luggage and I would expect a room of similar standard to the one I was leaving due to the inadequacy of the air conditioning facilities.
"Disappointed - Tired property which lacks customer care " Read full review on TripAdvisor   6/10/2011 Vote      
8. they did not make me feel like they really cared that my stay was uncomfortable.
"could be so much more " Read full review on TripAdvisor   6/1/2011 Vote      
9. I felt like they didn't care about me at all.
"A disgrace to the Intercontinetal Brand: motel-level service for a 4 star price " Read full review on TripAdvisor   5/19/2011 Vote      
10. The 2nd front-desk lady who talked to me said 'I don't know, I didn't check you in' in a very I-don't-care-about-you attitude.
"A disgrace to the Intercontinetal Brand: motel-level service for a 4 star price " Read full review on TripAdvisor   5/19/2011 Vote      
   
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