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Rank
7th
Out of 415

James Hotel Chicago

Average Price: $282  
 
Hotel Class:
55 East Ontario
Chicago, 60611 View map  
4-Star Hotel Rank: 3 of 39
Average review rating: 4.23
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (37) , Travelocity (9) , TripAdvisor (655) , YahooTravel (30)
SAFE TO BOOK ? (2/5 issues found)
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Helpful
Appears in 253 comments. 
The following words were used in comments with Helpful:
clean (9)   comfortable (10)   concierge (46)   courteous (12)   desk (28)   extremely (29)   friendly (91)   great (21)   hotel (33)   incredible (9)   lobby (10)   location (15)   nice (22)   not (18)   reservation (10)   room (33)   service (20)   staff (143)   suggestion (11)   welcoming (9)    
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1. Wonderful helpful and friendly staff.
"Enjoyed the James again... even more " Read full review on TripAdvisor   5/21/2012 Vote      
2. It was our first time in Chicago and the Concierge staff were very helpful with some good tips on sightseeing tours and helping us book them, etc.
"Really great city centre hotel " Read full review on TripAdvisor   5/20/2012 Vote      
3. All the staff we encountered were helpful from reception staff to the doormen however Bill - concierge went above and beyond, advising on restaurants and making reservations on our behalf.
"Loved it!! " Read full review on TripAdvisor   5/17/2012 Vote      
4. Concierge service was really helpful and nice.
"Great location and service " Read full review on TripAdvisor   5/11/2012 Vote      
5. There were always friendly, courteous and helpful staff at the door and in the lobby.
"Perfect, Or As Close As You'll Ever Get " Read full review on TripAdvisor   5/1/2012 Vote      
6. The staff was friendly and helpful, but the room we were given was very basic and unappealing, on a low floor, and the hallways and elevators had damaged walls and filthy carpets.
"Coasting on past reputation/reviews? " Read full review on TripAdvisor   4/23/2012 Vote      
7. Otherwise, everyone was friendly and helpful, so only slightly let down by the high bar they set themselves on the first day.
"Better than I expected, and I expected good...! " Read full review on TripAdvisor   4/13/2012 Vote      
8. Louis from the concierge desk was so helpful assisting me with picking out great restaurants and things to do.
"The perfect place to stay in Chicago " Read full review on TripAdvisor   4/12/2012 Vote      
9. Hotel is in an ideal position staff were professional and helpful but the room.
"Not a 4.5 star experience " Read full review on TripAdvisor   4/11/2012 Vote      
10. Ask help for Cristiane Andrade.
"Best Service " Read full review on TripAdvisor   4/10/2012 Vote      
   
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