10. Overall Pros:-Boutique property (small, low-key feel, with a personal touch)-Twice daily housekeeping (turn-down service at night)-Rooms are spacious by Chicago standards (our room even had an alcove with a small sofa)-Friendly staff (doormen are VERY friendly and remember you each time you arrive)-fantastic fitness facility-Location, location, locationCons:-The only con I could think of (and it is a small one) is that the bathroom door slides on rails.