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Rank
7th
Out of 415

James Hotel Chicago

Average Price: $282  
 
Hotel Class:
55 East Ontario
Chicago, 60611 View map  
4-Star Hotel Rank: 3 of 39
Average review rating: 4.23
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (37) , Travelocity (9) , TripAdvisor (655) , YahooTravel (30)
SAFE TO BOOK ? (2/5 issues found)
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Cares
Appears in 44 comments. 
The following words were used in comments with Cares:
attentive (3)   bathroom (3)   best (6)   big (3)   deal (3)   extremely (3)   good (3)   great (4)   hotel (12)   much (3)   need (4)   night (4)   not (11)   problem (3)   room (7)   service (5)   small (3)   staff (3)   thought (3)   useful (7)    
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1. But the only time it happened, which made me feel kind of disappointed (but thanks to the guy who did care.
"Better than I expected, and I expected good...! " Read full review on TripAdvisor   4/13/2012 Vote      
2. Who ever thought a hotel really still cared about the smaller details? It was the little things that left its mark on us .
"Class act in Chicago " Read full review on TripAdvisor   4/1/2012 Vote      
3. One call and about 20 minutes and it was taken care of.
"Customer Service is Tops " Read full review on TripAdvisor   3/29/2012 Vote      
4. I think they do care and chose the line because of the earth-friendliness but they shouldn't position it as a green movement.
"Customer Service is Tops " Read full review on TripAdvisor   3/29/2012 Vote      
5. Anywhere you go you must be careful and aware of surroundings, but felt really safe walking in the evening in a several block area of this hotel.
"Great location for shopping, dining, sight seeing " Read full review on TripAdvisor   3/13/2012 Vote      
6. My only caveat to guests is to be careful using the extremely aromatic (pungent?) toilet articles.
"In the heart of home furnishings mecca, and steps away from all else! " Read full review on TripAdvisor   2/28/2012 Vote      
7. The staff is friendly and very accommodating, they actually care that you are there.
"Magnificent Mike hotel " Read full review on TripAdvisor   1/8/2012 Vote      
8. The service, care, and attention I received is some of the best I've ever had.
"Phenomenal Service " Read full review on TripAdvisor   10/27/2011 Vote      
9. Everything I needed was taken care of immediately.
"Contemporary Boutique Hotel in Chicago - Great Location! " Read full review on TripAdvisor   9/12/2011 Vote      
10. Some staff are excellant and could not do enough others are only OK and don't care.
"Some issues which would not have expected given reviews " Read full review on TripAdvisor   9/2/2011 Vote      
   
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