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Rank
170th
Out of 676

Four Points by Sheraton Manhattan Chelsea

Average Price: $382  
 
Hotel Class:
160 West 25th Street
New York City, 10011 View map  
3-Star Hotel Rank: 54 of 154
Average review rating: 3.78
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (34) , MyTravelGuide (63) , Travelocity (8) , TripAdvisor (415) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Generous
Appears in 28 comments. 
The following words were used in comments with Generous:
arrival (2)   busy (2)   exceedingly (2)   floor (2)   hotel (9)   lobby (3)   management (10)   never (3)   noise (3)   personable (3)   public (3)   room (12)   service (4)   simply (2)   size (2)   small (4)   smoke (3)   suite (3)   train (2)   welcoming (2)    
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1. Rooms are small, bathrooms even smaller and views are generally lacking.
"Good Central Location but Extremely Average " Read full review on TripAdvisor   3/12/2012 Vote      
2. We did not use the hotel restaurant as the first night we tried it was so noisy we couldn't conduct a conversation as it appears to be in a tequila bar open to the general public and was very rowdy.
"disappointing " Read full review on TripAdvisor   9/22/2011 Vote      
3. Cons: tired room, service seemed impersonal, could hear a lot of street noise even on the 17th floor, the reading lamps were too high over the bed, and just a generally cold vibe.
"Basic place to stay " Read full review on TripAdvisor   3/10/2011 Vote      
4. We even had the pleasure of meeting the general manager, who went above and beyond to make us feel welcome throughout our stay.
"All around great hotel: friendly and helpful staff; great room, nice lounge and convenient location! " Read full review on TripAdvisor   11/7/2010 Vote      
5. We even had the pleasure of meeting the general manager, who went above and beyond to make us feel welcome throughout our stay.
"All around great hotel: friendly and helpful staff; great room, nice lounge and convenient location! " Read full review on TripAdvisor   11/7/2010 Vote      
6. Having said that, the beds were very comfortable indeed and the shower was generously sized and good (which counts for a lot).
"Excellent value for money at the price we paid " Read full review on TripAdvisor   10/23/2010 Vote      
7. I asked to speak with the general manager who was on the property at the time.
"AVOID THIS HOTEL AT ANY COST!!! " Read full review on TripAdvisor   9/8/2010 Vote      
8. Yesterday, I traveled to the hotel in person, in my business suit, with all my luggage and requested to speak with the general manager.
"AVOID THIS HOTEL AT ANY COST!!! " Read full review on TripAdvisor   9/8/2010 Vote      
9. Just now, only subsequent to my correspondance to Sheraton Public Relations, I received an again exceedingly unprofessional, inappropriately familiar 2 line email from that general manager - Melwyn Gomez - which inappropriately addressed me by my first name and demanded I call him as opposed to the reverse.
"AVOID THIS HOTEL AT ANY COST!!! " Read full review on TripAdvisor   9/8/2010 Vote      
10. In total, I stood waiting in the lobby for a general manager simply never came for over 30 minutes, missing my train back to DC.
"AVOID THIS HOTEL AT ANY COST!!! " Read full review on TripAdvisor   9/8/2010 Vote      
   
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