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OpinionWell
Rank
197th
Out of 676

Millennium Hotel Broadway

Average Price: $374  
 
Hotel Class:
145 West 44th Street
New York City, 10036 View map  
4-Star Hotel Rank: 66 of 106
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (12) , Expedia (71) , MyTravelGuide (2959) , Travelocity (19) , TripAdvisor (1240) , YahooTravel (25)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 56 comments. 
The following words were used in comments with Welcoming:
arrival (5)   barely (3)   change (3)   clean (5)   concierge (4)   desk (6)   friendly (4)   guest (4)   helpful (7)   hotel (8)   liked (5)   lobby (10)   not (29)   quality (3)   reception (4)   room (17)   small (2)   staff (14)   valet (2)   warm (3)    
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1. No 'welcomes' from staff, and it took 6 hours of 'tech desk' help to get wireless in my room.
"Great location - Weak staff " Read full review on TripAdvisor   4/8/2012 Vote      
2. The lovely Monique (premier concierge) welcomed and checked us in.
"Great service, perfect location, amazing view! " Read full review on TripAdvisor   4/2/2012 Vote      
3. I do not recommend this hotel, and would say for you to room anywhere else but here if you want any type of decent service and welcoming staff.
"Extremely disappointed for the ticket price. " Read full review on TripAdvisor   4/1/2012 Vote      
4. The Bar area wasn't very welcoming and didn't offer a huge selection of food - snacks/burgers only.
"Location, Location, Location " Read full review on TripAdvisor   1/9/2012 Vote      
5. As someone who has stayed with friends in Queens or Long Island or Brooklyn, it was a welcome change to be in mid-town.
"Can't beat the location. " Read full review on TripAdvisor   8/28/2011 Vote      
6. After giving me my room key without any form of welcome whatsoever, we went up to the room only to find it reeked of smoke.
"4 Stars Too Many " Read full review on TripAdvisor   7/28/2011 Vote      
7. In particular, there isPhilip, Gloria and Erica at the concierge desk who always welcome you with a smile and a cheery greeting.
"Simply the BEST! " Read full review on TripAdvisor   7/25/2011 Vote      
8. In any event, I asked my wife to wait for me on the side so that she didn't hear any of this, this trip was for personal travel, not for business, so I felt sad, angry and like I was one of many guests, I never felt welcomed, or like I was treated with some type of importance, it seems the staff doesn't want to deal with you, and actually would like to speak to customer as least as possible.
"Like 100 other reviews of this Hotel, Rude and disrespectful staff " Read full review on TripAdvisor   7/18/2011 Vote      
9. The lobby is clean and airy with a welcoming feel.
"Fantastic Hotel, Excellent Service and Friendly Staff " Read full review on TripAdvisor   7/14/2011 Vote      
10. We had the complete opposite experience and found the staff to be professionnal, welcoming and very willing to help when we requested it of them.
"We were nervous but pleasantly surprised! " Read full review on TripAdvisor   7/6/2011 Vote      
   
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