Roger Williams Hotel, New York City, Cares

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Rank

121st

Out of 676

Roger Williams Hotel	Average Price: $393 Check Rates

Hotel Class:

131 Madison Avenue

New York City, 10016 View map

3-Star Hotel Rank: 40 of 154
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (3) , Travelocity (17) , TripAdvisor (455) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (9) adequate (9) attentive (15) beautiful (9) best (39) better (39) big (37) cares (13) clean (158) comfortable (152) comfy (20) convenient (40) cool (20) courteous (21) cozy (16) decent (29) delicious (10) efficient (18) excellent (56) exceptional (19) fantastic (15) free (47) fresh (16) friendly (183) fun (11) generous (11) good (176) great (242) happy (26) helpful (160) huge (16) liked (111) love (66) new (109) nice (203) perfect (42) perfectly (12) pleasant (27) pleased (12) plenty (18) professional (15) quiet (48) reasonable (35) responsive (8) soft (10) spacious (23) spotless (9) stylish (14) welcoming (26) wonderful (32)

Cares

Appears in 18 comments.

The following words were used in comments with Cares:
doorman (2) efficient (2) friendly (2) love (2) room (5) service (2) toilets (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. A friendly Doorman, who used to open the door coming in or out, taking care about luggage and looking for Taxi.

"still even better than before " Read full review on TripAdvisor 3/22/2012 Vote

2. We have met Leslie in person who is a lovely young lady with a smile always on her face -- she took care of everything including a room upgrade, the room decoration for the 'special' night, as well as keeping my mail until our arrival.

"Marvellous stay. Great characters. " Read full review on TripAdvisor 12/8/2011 Vote

3. One little mix up but all was taken care of efficiently.

"Great place to stay! " Read full review on TripAdvisor 7/5/2011 Vote

4. it is an ideal property run and operated by people that care about their guests.

"Perhaps one of the best non-chain hotels in the US " Read full review on TripAdvisor 12/9/2010 Vote

5. They clear don't care about Customer Service.

"Don't stay here if you care about the room temperature " Read full review on TripAdvisor 11/28/2010 Vote

6. The rooms are very clean, but be careful of all the extra goodies they charge for in your room.

"Great experience/great location! " Read full review on TripAdvisor 8/30/2010 Vote

7. I remembered within an hour of leaving-- I called and was assured it would be taken care of.

"Nice hotel but dishonest " Read full review on TripAdvisor 6/26/2010 Vote

8. Took care of that.

"It's OK... " Read full review on TripAdvisor 5/15/2010 Vote

9. ???i said i hoped they'd get this taken care of b/c it is otherwise just a perfectly lovely place to stay.

"all well above average, except for excessively hot room with heat turned OFF. " Read full review on TripAdvisor 2/15/2010 Vote

10. I usually don't care too much about the staff, but this crew was exceptional: friendly (yes they DO remember your name; even the doorman), efficient, everyone seemed genuinely UP.

"Would definitely return. " Read full review on TripAdvisor 3/17/2009 Vote