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OpinionWell
Rank
9th
Out of 676

Doubletree Guest Suites Times Square

Average Price: $474  
 
Hotel Class:
1568 Broadway
New York City, 10036-8201 View map  
3-Star Hotel Rank: 5 of 154
Average review rating: 4.33
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (54) , MyTravelGuide (40) , Travelocity (31) , TripAdvisor (1846) , YahooTravel (66)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 75 comments. 
The following words were used in comments with Cares:
breakfast (6)   clean (4)   comfortable (6)   customer (5)   desk (7)   good (5)   great (10)   guest (7)   helpful (5)   hotel (13)   lobby (3)   management (4)   need (6)   noise (3)   not (11)   problem (6)   room (16)   service (5)   staff (9)   well (4)    
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1. Juan the restaurant manager at Gingers was agreat guy as well and ready to take care of any needed amenities or requests.
"Great Staff & Stay " Read full review on TripAdvisor   4/22/2012 Vote      
2. But one of the very best things this Hotel offers guests is the care of Ms.
"The Best Guest Service Manager!!! " Read full review on TripAdvisor   4/18/2012 Vote      
3. Just telling if someone cares of these types of things.
"NIIICE :-) " Read full review on TripAdvisor   4/2/2012 Vote      
4. They saved me and took care of it online for us.
"Made our family trip fantastic!! " Read full review on TripAdvisor   2/13/2012 Vote      
5. The hotel seems more concerned with selling Hilton Vacations than they are with taking care of their guests.
"Would NOT stay here again " Read full review on TripAdvisor   12/10/2011 Vote      
6. The front desk didn't seem to care that we booked a King room but they gave us 2 double beds.
"Would NOT stay here again " Read full review on TripAdvisor   12/10/2011 Vote      
7. The only problem was I made a special request for my room and it was not taken care of.
"Nice Location " Read full review on TripAdvisor   10/23/2011 Vote      
8. We arrived at 7:30 am on a Friday and realized our room wouldn't be ready until later but the very friendly and helpful staff had no problems with some of us sleeping in their lobby and the porters took care of our baggage until check in.
"greetings from Vancouver, BC " Read full review on TripAdvisor   9/30/2011 Vote      
9. We were greeted and assisted by the doorman and meet by a bellsman who took care of our luggage from the curb.
"New York, New York " Read full review on TripAdvisor   7/15/2011 Vote      
10. The staff is great, always smiling, always ready to help take care of any little thing.
"Favorite hotel in NYC " Read full review on TripAdvisor   3/17/2011 Vote      
   
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