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OpinionWell
Rank
18th
Out of 676
Hotel Metro
Average Price: $352
Check Rates
Hotel Class:
45 West 35th Street
New York City, 10001
View map
3-Star Hotel Rank:
8 of 154
Average review rating:
4.13
OpinionWell Value Index:
3
Traveler reviews analyzed:
BedBugRegistry
(
3
)
,
Expedia
(
44
)
,
MyTravelGuide
(
2
)
,
Travelocity
(
29
)
,
TripAdvisor
(
1206
)
,
YahooTravel
(
20
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Renovation
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
added bonus
(20)
adequate
(61)
awesome
(21)
beautiful
(44)
best
(113)
better
(120)
big
(148)
brilliant
(59)
clean
(621)
comfortable
(274)
comfy
(64)
convenient
(64)
cool
(27)
courteous
(20)
decent
(61)
delicious
(24)
efficient
(29)
excellent
(228)
exceptional
(31)
fabulous
(29)
fantastic
(164)
free
(349)
fresh
(115)
friendly
(451)
fun
(21)
good
(709)
great
(933)
happy
(58)
helpful
(465)
huge
(82)
impressed
(22)
liked
(199)
love
(178)
new
(550)
nice
(448)
perfect
(178)
perfectly
(30)
pleasant
(65)
pleased
(32)
plenty
(117)
positive
(52)
quiet
(93)
reasonable
(55)
reasonably
(22)
spacious
(108)
spotless
(23)
superb
(35)
superior
(31)
welcoming
(97)
wonderful
(77)
See more
Helpful
Appears in 599 comments.
The following words were used in comments with
Helpful:
arrival
(26)
breakfast
(66)
clean
(55)
coffee
(26)
desk
(41)
doorman
(26)
extremely
(31)
free
(28)
friendly
(200)
good
(33)
great
(70)
hotel
(143)
location
(36)
love
(27)
nice
(31)
not
(45)
polite
(32)
reception
(58)
room
(87)
staff
(411)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
Staff are very
helpful
and polite nothing is a problem for them.
"Wonderful hotel in prime location!! "
Read full review
on
TripAdvisor
5/23/2012
Vote
2.
Our visit to NY could have started with a disaster without the
help
of the staff.
"Excellent service in great hotel "
Read full review
on
TripAdvisor
5/22/2012
Vote
3.
The minute we checked in with Jackie we were greeted with a warm smile and she was very
helpful
.
"Best NYC trip ever!! "
Read full review
on
TripAdvisor
5/22/2012
Vote
4.
The staff was very
helpful
(John in particular) and the service was very efficient.
"Excellent new boutique hotel "
Read full review
on
TripAdvisor
5/20/2012
Vote
5.
We were both very impressed with our greeting, we were
help
ed with our luggage to our room.
"Lovely Hotel "
Read full review
on
TripAdvisor
5/18/2012
Vote
6.
Very
helpful
and friendly staff.
"Hotel Metro - always a perfect location "
Read full review
on
TripAdvisor
5/17/2012
Vote
7.
Simply incredible, we spend 3 awesome night there, the hotel is beautiful and the staff is very friendly and
helpful
.
"Wow "
Read full review
on
TripAdvisor
5/16/2012
Vote
8.
The first thing I was asked after verifying who I was, was, how can we improve your stay? Engel was very pleasant &I
helpful
and gave us a higher room.
"Great Rooms * Staff * Location "
Read full review
on
TripAdvisor
5/15/2012
Vote
9.
The staff were great, and everyone from reception staff, the chambermaids, to the chap who cleaned the lobby were polite,efficient and
helpful
.
"Great hotel in ideal location "
Read full review
on
TripAdvisor
5/13/2012
Vote
10.
Awesome service, fantastic room and facilities, continental breakfast each morning,
helpful
staff and a complimentary bottle of sparkling wine as a congratulations.
"Awesome Hotel in Midtown Manhattan!! Stay anywhere else? Pfft! As if! "
Read full review
on
TripAdvisor
5/13/2012
Vote
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