The Benjamin, New York City, Welcoming

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OpinionWell
Rank

38th

Out of 676

The Benjamin	Average Price: $453 Check Rates

Hotel Class:

125 East 50th Street

New York City, 10022 View map

4-Star Hotel Rank: 18 of 106
Average review rating: 4.44

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (41) , Travelocity (16) , TripAdvisor (801) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (21) adequate (19) attentive (19) awesome (15) beautiful (57) best (105) better (61) big (80) cares (33) clean (209) comfortable (270) comfy (23) convenient (57) courteous (36) decent (21) delicious (17) efficient (24) elegant (29) excellent (136) exceptional (31) fabulous (29) fantastic (60) free (67) friendly (259) fun (37) generous (17) good (304) great (577) happy (42) helpful (277) huge (44) impressed (20) liked (170) love (99) new (265) nice (389) outstanding (22) perfect (97) pleasant (52) pleased (24) plenty (31) positive (23) professional (37) quiet (88) reasonable (43) responsive (22) spacious (84) spotless (17) welcoming (58) wonderful (113)

Welcoming

Appears in 71 comments.

The following words were used in comments with Welcoming:
arrival (11) concierge (6) courteous (4) desk (11) friendly (13) generous (4) great (6) helpful (13) hotel (13) management (5) new (4) night (4) not (8) pleasant (4) professional (4) reception (3) room (9) service (4) staff (26) warm (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Both the front desk and concierge (david, danny at front, sarah, dana and jay at concierge) folks are always so welcoming and efficient - a perfect combo.

"One more great stay " Read full review on TripAdvisor 5/18/2012 Vote

2. The staff could not have done anything else they really made us stay welcome for a weeks stay.

"Top Service and Excellent Location " Read full review on TripAdvisor 5/6/2012 Vote

3. The reception and welcoming was very professional.

"Very Nice Hotel " Read full review on TripAdvisor 3/30/2012 Vote

4. The staff always welcomes us back.

"Best place in NY C " Read full review on TripAdvisor 3/1/2012 Vote

5. This is a great hotel, the service is awesome, they make you feel welcomed.

"Best Place to stay in NYC for work or fun " Read full review on TripAdvisor 2/16/2012 Vote

6. The front desk staff Christine and Rich were friendly and welcoming at check in - so unlike some other hotels I have stayed at.

"Awesome find " Read full review on TripAdvisor 1/12/2012 Vote

7. The small kitchens with coffee and refrigerator is always welcome.

"Updated public areas, still good " Read full review on TripAdvisor 12/29/2011 Vote

8. The receptionists were very helpful, and everyone made us feel very welcome.

"Fantastic service and great location " Read full review on TripAdvisor 11/24/2011 Vote

9. The only bright spot at the Benjamin is the bellman named Mohammed -- he truly understands customer service and is friendly, helpful and welcoming.

"When the Bellman is the only positive thing about the hotel... " Read full review on TripAdvisor 8/23/2011 Vote

10. The front desk seemed disinterested a lot of the time and weren't particularly welcoming (compared to our experiences at The Lenox in Boston) - maybe this is just a New York thing? After an amazing four days in the city we were left with the only negative experience of our entire stay.

"Unhappy Endings " Read full review on TripAdvisor 8/23/2011 Vote