The Benjamin, New York City, Attentive

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OpinionWell
Rank

38th

Out of 676

The Benjamin	Average Price: $453 Check Rates

Hotel Class:

125 East 50th Street

New York City, 10022 View map

4-Star Hotel Rank: 18 of 106
Average review rating: 4.44

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (41) , Travelocity (16) , TripAdvisor (801) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (21) adequate (19) attentive (19) awesome (15) beautiful (57) best (105) better (61) big (80) cares (33) clean (209) comfortable (270) comfy (23) convenient (57) courteous (36) decent (21) delicious (17) efficient (24) elegant (29) excellent (136) exceptional (31) fabulous (29) fantastic (60) free (67) friendly (259) fun (37) generous (17) good (304) great (577) happy (42) helpful (277) huge (44) impressed (20) liked (170) love (99) new (265) nice (389) outstanding (22) perfect (97) pleasant (52) pleased (24) plenty (31) positive (23) professional (37) quiet (88) reasonable (43) responsive (22) spacious (84) spotless (17) welcoming (58) wonderful (113)

Attentive

Appears in 48 comments.

The following words were used in comments with Attentive:
customer (2) excellent (6) extremely (4) friendly (7) great (4) guest (3) helpful (6) hotel (15) housekeeping (3) liked (6) lobby (5) management (3) not (3) room (3) service (8) special (4) staff (26) suite (3) well (4) wondering (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We always book a suite and the service is real attentive.

"Our place in NY " Read full review on TripAdvisor 1/5/2012 Vote

2. I really would have liked to give this hotel 4 stars but the lack of attention to detail in housekeeping and the fact that the hotel really didn't live up to its website promises in terms of all the luxury one would experience there keeps it to just an 'average' hotel.

"Perfectly fine, but somewhat lacking " Read full review on TripAdvisor 11/3/2011 Vote

3. Prior to arrival, the management makes a big deal about its attention to detail.

"expected more " Read full review on TripAdvisor 11/2/2011 Vote

4. They overcharged me and when I brought it to their attention they made me feel like it was my fault rather than their responsibility for not properly communicating policies and associated costs.

"When the Bellman is the only positive thing about the hotel... " Read full review on TripAdvisor 8/23/2011 Vote

5. I feel a little miffed when I read on TripAdvisor that others seem to have received special attention for very brief stays, but we were largely ignored.

"A little disappointed " Read full review on TripAdvisor 7/27/2011 Vote

6. They greeted us by name when we arrived and wished us a 'Happy Anniversary' -- the staffs' attention to detail was impeccable.

"Excellent Hotel & Service! " Read full review on TripAdvisor 6/12/2011 Vote

7. Andrew the GM always gives me personal attention during are stay and feels like home every time.

"Great stay!! " Read full review on TripAdvisor 2/19/2011 Vote

8. We found the room service to be a little on the informal side, but not bad at all, and attentive to one small issue we had.

"Exceptional Value, and Very Good Quality " Read full review on TripAdvisor 12/30/2010 Vote

9. Simple yet elegant, quiet but right in the middle of the mayhem, unassuming yet overly attentive.

"My New Favorite Place to Stay In NY " Read full review on TripAdvisor 12/12/2010 Vote

10. The attentiveness of the staff was outstanding.

"Outstanding Service and Value! " Read full review on TripAdvisor 12/8/2010 Vote