The Back Bay Hotel, Boston, Helpful

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Rank

2nd

Out of 197

The Back Bay Hotel	Average Price: $327 Check Rates

Hotel Class:

350 Stuart St., Back Bay

Boston, 00000 View map

4-Star Hotel Rank: 2 of 38
Average review rating: 4.51

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (25) , TripAdvisor (980)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (30) attentive (47) beautiful (108) beautifully (30) best (128) better (88) big (96) brilliant (32) cares (27) clean (311) comfortable (341) comfy (55) convenient (96) cool (29) decent (33) efficient (42) elegant (26) excellent (285) exceptional (50) fabulous (38) fantastic (96) free (189) fresh (26) friendly (409) fun (29) good (537) great (850) happy (67) helpful (443) huge (70) liked (216) love (216) luxurious (31) new (78) nice (513) outstanding (29) perfect (130) pleasant (76) pleased (37) plenty (77) professional (45) quiet (85) reasonable (46) spacious (121) spotless (28) superb (26) superior (33) welcoming (99) well appointed (29) wonderful (116)

Helpful

Appears in 446 comments.

The following words were used in comments with Helpful:
bar (20) clean (16) concierge (62) desk (37) excellent (20) extremely (35) friendly (147) great (25) hotel (107) location (18) love (17) nice (19) not (32) pleasant (20) reception (19) room (45) service (35) staff (278) welcoming (17) well (17)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. helpful staff, particularly the Concierge with restaurant recommendations.

"A great boutique hotel! " Read full review on TripAdvisor 5/21/2012 Vote

2. Hotel staff is friendly and helpful.

"Great Boston Hotel " Read full review on TripAdvisor 5/19/2012 Vote

3. Staff is friendly & helpful.

"Great location but hotel is just ok " Read full review on TripAdvisor 5/18/2012 Vote

4. They were also helpful in getting us a van to transport us back to the airport.

"Great location! " Read full review on TripAdvisor 5/17/2012 Vote

5. The service is very good, with all staff eager to help you make the most of your visit to Boston.

"Beautiful, historic building....choose your room carefully " Read full review on TripAdvisor 5/13/2012 Vote

6. Staff could not be bettered, from concierge and front desk who managed to get us reservations at a mexican restaurant on cinco de mayo despite only asking them at 5pm to the bell staff who were prompt and helpful at all times.

"Perfect location " Read full review on TripAdvisor 5/10/2012 Vote

7. Front Office Manager Seth Thomas was particularly helpful to us and to the other runners.

"Boston Marathon Weekend " Read full review on TripAdvisor 4/26/2012 Vote

8. Having said that, staff went beyond requirements to be helpful and friendly in every way.

"Wonderful service at this outdated, but good location hotel " Read full review on TripAdvisor 4/23/2012 Vote

9. At this point and given the discomfort of my cousin, this was a welcome site and also one that helped distract from the after effects of the grueling Marathon course.

"Above And Beyond " Read full review on TripAdvisor 4/22/2012 Vote

10. Kudos to those people, and thank you for helping a traveler in distress.

"Above And Beyond " Read full review on TripAdvisor 4/22/2012 Vote