The Back Bay Hotel, Boston, Friendly

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Rank

2nd

Out of 197

The Back Bay Hotel	Average Price: $327 Check Rates

Hotel Class:

350 Stuart St., Back Bay

Boston, 00000 View map

4-Star Hotel Rank: 2 of 38
Average review rating: 4.51

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (25) , TripAdvisor (980)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (30) attentive (47) beautiful (108) beautifully (30) best (128) better (88) big (96) brilliant (32) cares (27) clean (311) comfortable (341) comfy (55) convenient (96) cool (29) decent (33) efficient (42) elegant (26) excellent (285) exceptional (50) fabulous (38) fantastic (96) free (189) fresh (26) friendly (409) fun (29) good (537) great (850) happy (67) helpful (443) huge (70) liked (216) love (216) luxurious (31) new (78) nice (513) outstanding (29) perfect (130) pleasant (76) pleased (37) plenty (77) professional (45) quiet (85) reasonable (46) spacious (121) spotless (28) superb (26) superior (33) welcoming (99) well appointed (29) wonderful (116)

Friendly

Appears in 428 comments.

The following words were used in comments with Friendly:
arrival (22) bar (31) concierge (26) desk (28) excellent (23) extremely (22) good (22) great (41) helpful (153) hotel (120) location (29) love (18) nice (21) not (24) professional (18) recommend (25) room (61) service (40) staff (272) welcoming (22)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel staff is friendly and helpful.

"Great Boston Hotel " Read full review on TripAdvisor 5/19/2012 Vote

2. Staff is friendly & helpful.

"Great location but hotel is just ok " Read full review on TripAdvisor 5/18/2012 Vote

3. ) The doormen were very friendly and always held the doors for us.

"Great location! " Read full review on TripAdvisor 5/17/2012 Vote

4. I called the hotel to ensure that we would be able to check-in, etc, and the woman from the hotel was really friendly and let us know that everything in the hotel was okay.

"Great location! " Read full review on TripAdvisor 5/17/2012 Vote

5. Having said that, staff went beyond requirements to be helpful and friendly in every way.

"Wonderful service at this outdated, but good location hotel " Read full review on TripAdvisor 4/23/2012 Vote

6. Service was friendly and helpful.

"Nice Hotel in good location " Read full review on TripAdvisor 4/22/2012 Vote

7. All staff we encountered were friendly and helpful.

"Great Hotel - a little noisy. " Read full review on TripAdvisor 4/18/2012 Vote

8. The hotel is also in a brilliant location and we were able to find our way around easily - i'd recommend this hotel to my friends.

"Fantastic Hotel!! " Read full review on TripAdvisor 4/8/2012 Vote

9. friendly and knowledgable front desk staff and the doorman was great.

"Great location and close to everything " Read full review on TripAdvisor 4/7/2012 Vote

10. But, I did not leave wanting to tell all my friends about how great it was there or even wanting to go back.

"Good hotel but no wow factor " Read full review on TripAdvisor 4/4/2012 Vote