Holiday Inn French Quarter-Chateau Lemoyne, New Orleans, Responsive

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OpinionWell
Rank

50th

Out of 427

Holiday Inn French Quarter-Chateau Lemoyne	Average Price: $179 Check Rates

Hotel Class:

301 Rue Dauphine-French Quarter

New Orleans, 00000 View map

2-Star Hotel Rank: 2 of 50
Average review rating: 3.73

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (61) , MyTravelGuide (252) , Travelocity (3) , TripAdvisor (244) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 6 comments.

The following words were used in comments with Responsive:
desk (2) hotel (4) not (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Their response was to send someone up with a Raid can, but after that was was gone, I went back in only to find another smaller, but still quite big, roach ON MY BED.

"Roach Infested " Read full review on TripAdvisor 3/20/2010 Vote

2. The front desk folks basic response was; we are booked and there's nothing we can do'.

"Not so good experince!! " Read full review on Travelocity 3/1/2010 Vote

3. The rooms are clean, the housekeeping staff very responsive, and the front desk folks were very friendly and helpful.

"A nice hotel close to everything " Read full review on TripAdvisor 3/1/2010 Vote

4. Then on our second evening there was a major power cut for which I accept the hotel could not be held at fault, but the response and actions of the hotel were a total disgrace, how a major incident was avoided I do not know as the emergency lighting failed soon after and guests were using fire stairs in total darkness.

"terrible- never again " Read full review on TripAdvisor 4/18/2009 Vote

5. This irritated me at first, until I came to realize that 1 person was responsible for 2 entire floors and the hotel was at 100% occupancy.

"A Solid 3 Star Hotel with a 5 Star Location " Read full review on TripAdvisor 4/28/2008 Vote

6. It is clearly marked that the hotel is not responsible and any damage etc, so there was nothing that could be done.

"Nice, but watchout for parking... " Read full review on TripAdvisor 8/6/2007 Vote